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From Roy's review
Sep 8, 2024
What started off as a good experience when SOUTH! I ordered the tires (2) Iron man tires and said I wanted high speed balancing. Was given a price of $309.10 which was $30 less than any other place I went to. A week later I was at the shop having them put on, I had contracted or bought the tires to be put on the rear, the rear tires to be put on the front and to fix a slow leak in one of them and know I had to pay for that. I was surprised that they pulled the Jeep into the shop in less than 5 minutes and then the jeep sat on the lift for an hour. It wasn't for another 30 minutes before one tire rolled out and had to wait again for the next one. I asked the sales man, they are getting high speed blanching and was told NO after I thought that's what I was getting because when I ordered the tires I asked for. That it would be an extra. This is when things started to go SOUTH using that would nicely, The guy used his impact gun over and over and over and over again to get the nut free, the shop foreman came over and they tried to BANG on a socket and use a breaker bar on it a few times all the time pounding the nut with a claw hammer. The manger came over to me and said they might have to break it off and if the stud needed to be replaced it would be an extra. I thought THEY broke the Fing thing how much could they ask? The manger Peter played on his computer and then on his phone and came up with a price of $168 , That sent me over the edge, I told him to put the truck back together That was Fing unbelievable, they broke the Fing lug nut and I had to pay for it! They kept me waiting to pay the bill, and I was so Peeeeed off, I did throw the guy a small tip because I know they get paid garbage and he tried. My auto mechanic looked at it and said """"""how the hell did they do that"""""""""""""""""" well the jeep is going in next Friday to fix the damage pep boys did. So now I have to tie up a work truck for the day and the cost to fix it. ALSO they removed the JEEP insignia in the center of the rim exposing the cotter pin that holds the cover over the bearing. GONE! Zero quality control and they didn't even wipe down the new tires. In the 40 plus years of buying tires this was the Worst experience I ever had!!!!!!! montauk highway lindenhurst, had my shop do the repair that this shop screwed up it cost me 70.00 bucks they wanted 168, they are a rip off shop. read more

