If I could give this place 0 stars I would. I got my hair done at PerfectPixie Salon on July 3rd -- a perm and a style. The stylist, Courtney, did the service. When I left, I noticed a raised, irritated bump on my forehead. I hoped it was just a temporary reaction, but instead, it got worse and now appears to be infected. I had nothing on my forehead before I got there and she insist that this has nothing to do with her and I have "acne".
I contacted the salon , expecting at least some concern or accountability. Instead, the owner Paula completely dismissed the issue and told me she has nothing to do with it, that it's not a chemical burn, and that there's nothing she can do. Her only advice? "Go to a dermatologist." The owner Paula has been SO DISRESPECTFUL her nonchalance and negligence has been truly shocking and something must be done because she clearly does this to people
This is absolutely unacceptable. I trusted this place with my scalp and hair -- now I'm left with a painful, possibly serious reaction and zero support from the people responsible. Whether it was a chemical reaction, tool mishandling, or poor hygiene, I deserve better than a shrug and a referral to a doctor on my own dime. DISGUSTING
This experience was not only unprofessional, it was negligent. Please think twice before trusting your hair or your health to this salon. DO NOT GO HERE!!!!!!
I WILL BE BLASTING THIS PLACE ON EVERY SOCIAL MEDIA I CAN THEY WERE SO UNPROFESSIONAL. read more