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From Terri's review
Sep 13, 2024
FRAUD FRAUD FRAUD I do NOT recommend this service. They are straight up scamming folks. I filled out a form for a permit on 8/27/24 to reserve a parking spot for my move on 9/13/24. I did not receive an email confirmation just a message on the screen saying my permit was being processed. The Sunday prior to my move I still had not been contacted by anyone. I was headed out of town for business and this time went directly to my states website to look up parking permits for moves. Found the information and purchased my permit for $41. On Monday, 9/9 I was contacted by an Alma Cruz. She did not introduce herself or explain what she was contacting me in regards to. I was at work and reading these emails from my phone and unfortunately assumed it was the city contacting me as I had just pulled my permit the night before. She was asking me a bunch of q's and we went back and forth and finally she said I was all set. I was never informed how much anything would cost, next steps, nothing. When I got home I noticed a charge for $41. I was confused because I had already been charged $41 the night before for my permit. Then I got a charge for $222 from a company called Porch. WTF? I was very confused I looked at the vague invoice which only says Customer Payment on it. Doesn't say what it is for company information nothing. I then connected the dots. Reached out to Alma and explained that I had already purchased my permit and don't need their service as I had reached out over a week ago and never heard from anyone. She said it was too late because they already bought the permit. I said I was fine to pay the $41 for the permit but don't need their service and she had someone else reach out and tell me it was too late. They do 10 min of work and are charging over $200 they should let folks know prior to being charged what they do and how much it is going to cost. The pricing is NOT transparent. I'm disputing it through my bank and with the BBB but do yourself a favor and pull the permit yourself its not hard. Message me and I can help you out. I'll even pull it for you it takes 10 minutes and not worth the headache or $222 you're going to be charged for their "work." None of the people that were in touch with me matched her people that I actually spoke to. The invoice comes through as Porch, but you open it and it says Movingpermits.com but the people who contact you are from Permitpullers.com, inc. Shady, shady, shady. read more

