Very disappointing. I was shopping at the new Hudson store to get dog food, treats, and a clearance toy. I found nothing in clearance, and since my phone died. I thought, why not charge it and stop at the Bellingham location on the way home, so I can use my $3 off coupon and get a clearance toy for the dog. So I came here. First off, I live closer to the Westwood & Walpole PetSmart stores, so I frequent them more often. This store is SO much older and dirtier than Hudson, and my nearby stores. The store was designed in a less effective way, that made me annoyed. They DID have a GREAT clearance section, which I found a great dog toy for only $2.97, which is why they get 2 stars. Otherwise, really disappointed. Got to the checkout register and noticed the Greenie treats I bought for the dog were ringing in at $.99, when the sign read $.69. I showed the cashier, who was friendly by the way, and she called up Joe, the manager, who was INCREDIBLY RUDE! I told him, that by state law (yes this includes pet stores), when a grocery item (which includes anything edible, household cleaner, paper products, or pet food or supply) rings in higher than the advertised price, the customer gets one for free (want more info: tinyurl.com/202cmr707). He told me that is a store policy not a state law. Incorrect. First, he flat out told me I was wrong, when I am really right. That is not good customer service. A good manager would have honored this incident, like they do in the Walpole Petsmart (yes, I have gotten something free at the Walpole location). After my visit, I called, and spoke with Lynn, another manager. She was very sorry and offered me a free one during my next visit. +1 star. Good customer service on Lynn's end, bad customer service on Joe's end. After this transaction, I will be ONLY shopping in the Bellingham Petsmart when Lynn is there, otherwise go to Walpole! That store is ridiculously better and they have all their policies posted which is 5-star worthy. read more