When I started searching for help with a 20-year-old HVAC system with outdoor AC unit non-functional for 2 years, everyone else immediately said "replace". Glenn (owner) was the only one who took time in his replies to help me check a few things to verify that it was not a simple fix. That impressed me. We decided to replace the system, it was obsolete and had multiple serious issues. Glenn helped us choose the perfect system, and at the busiest time of the year, managed to fit us into the schedule. Efraín did a beautiful installation inside and out, with custom sheet metal work to make a perfect fit. The system is fantastic and the price was unbeatable. They'll even show me how to do the annual maintenance myself, instead of trying to sign me up to a service that I won't need. That's integrity.
Efraín is the lead technician, has 21 years experience, and is a perfectionist. That is evident in his attention to detail and refusal to give up if there is still an unresolved issue. This house had a long-standing issue with modified drains and plumbing vents that had defied diagnosis, but Efraín would not give up. He solved the mystery that no one else had, finding a vent that had been mistakenly cut and capped long ago. Jake is a young technician learning from the master, and he is very hard working and thorough. They reconstructed that vent and restored the function of those drains. They did a magnificent job and left the house feeling renewed and loved. All the while, I was asking questions about anything and everything, and Efraín did not mind answering them and helping me learn how to care for things going forward. I do love this house and it matters to me who works on it and the energy they bring. Glenn, Efraín and Jake brought a degree of care, compassion, and expertise that gave me tremendous peace of mind. They will be my first call for any and all plumbing or HVAC needs. read more