I know airports are a captive audience, and Kennedy is a terrible example of an airport. To add to the things that suck about JFK (parking, terribly inconvenient location, delays galore, filthy conditions at the terminals, etc.) is the travesty that is "Piazza Breakfast." Located in Terminal 5 (where JetBlue dominates), this is your only option as you get through security and want a "sit down" breakfast in the AM hours. No matter which "restaurant" you sit in (deep blue, 5ive steak, probably others I can't think of), the breakfast food is all made in a central kitchen. Ordering: You order on your phone via QR code on the table and pay on the phone too. Prices: You won't be shocked by the prices. "It's New York" plus "it's an airport." Service: Non-existent. We had to ask for water repeatedly, when there were pitchers of it sitting out. If we had glasses, we'd have served ourselves. Would that even be legal though? Who knows. We eventually got water, but were never offered refills. Never checked on. Server had to confirm our order and asked to see the receipt, specifically about the chicken sausage order. Speaking of that.... Food: My whole grain toast had a hair in it. I ate it anyway and I think I picked the hair out. Who knows? The bread was actually pretty decent. Chicken sausage was also ordered. It was pretty disgusting. Somehow they manage to make a "healthy" item greasy. It also had weird discolored pieces of meat that I didn't eat. Drinks: You'll be offered high $ booze as soon as you scan the QR code. We opted for coffee and tea . Nikki said the coffee was typical diner stuff. My earl grey tea was ok. They serve "Rishi" brand. I didn't taste very much bergamot, if any. Was it even earl grey? I'll surely ponder this mystery on my death bed. In summary, "Piazza Breakfast" isn't worth it in any way. You'll be wasting valuable time on terrible food, with insulting inadequate service. I recommend exploring the terminal for other options, eating before you get to the airport, or sucking it up and buying a $6 for a small Chobani yogurt cup ($1-1.75 regularly priced) at the bodega place next to "deep blue." Happy travels. read more