I'll start by saying the care we received for our daughter has been good - excluding the "forms sorter" Krystal who left my wife in tears.
Unfortunately the office policies directed by the owner of the company may cause my wife her job.
Our 18 month daughter was given a diagnosis of hand foot and mouth from a medical assistant via phone consultation. We were told to keep our daughter out of daycare until the blisters had scabbed over, which took 8 days. This direction was provided by the Medical Assistant in the form of an unofficial letter.
My wife relied on Colorado FAMLI insurance to cover the week off of work required to care for our daughter while she allowed the illness to run its course. Now when my wife is trying to complete the claim with CO FAMLI coverage they are asking for a different letter from Premier Pediatrics and they are refusing to provide one.l covering the entire recovery time.
As it was rudely indicated by Krystal at Premier 7/9 at 4:40 pm, it turns out the director Dr. Campbell doesn't see hand foot and mouth as requiring more than 2-3 days of recovery. Now my wife is on notice at work because of incomplete information provided by the office staff and Medical Assistant in the original letter provided. This could cause my wife to be terminated from her job. read more