I'll start by saying the care we received for our daughter has been good - excluding the "forms sorter" Krystal who left my wife in tears. Unfortunately the office policies directed by the owner of the company may cause my wife her job. Our 18 month daughter was given a diagnosis of hand foot and mouth from a medical assistant via phone consultation. We were told to keep our daughter out of daycare until the blisters had scabbed over, which took 8 days. This direction was provided by the Medical Assistant in the form of an unofficial letter. My wife relied on Colorado FAMLI insurance to cover the week off of work required to care for our daughter while she allowed the illness to run its course. Now when my wife is trying to complete the claim with CO FAMLI coverage they are asking for a different letter from Premier Pediatrics and they are refusing to provide one.l covering the entire recovery time. As it was rudely indicated by Krystal at Premier 7/9 at 4:40 pm, it turns out the director Dr. Campbell doesn't see hand foot and mouth as requiring more than 2-3 days of recovery. Now my wife is on notice at work because of incomplete information provided by the office staff and Medical Assistant in the original letter provided. This could cause my wife to be terminated from her job. read more

Premier Pediatrics - Letter - Pediatricians Near Me - Brighton, Colorado

Upset made am apt for 10:30a arrived in office 10:35 checked in just for two other parents to arrive 15-20mins after me and get called back but get in still waiting now half an hr for my son to get a flu shot. Upset because you make apts for reason now I'm late for work well nobody from the office can communicate they are running behind / short staffed or whatever to give me the opportunity to reschedule without waiting 30mins. read more

PA-C Jaime Short need to understand that when a parent is asking to do something especially when past blood work has warranted, then they need to do it, you are not GOD!! WE HAVE BEEN WAITING ON A ELLECTRONICLLY LAB SCRIPT TO GET TO LABCORP FOR TWO DAYS!! AWFUL SERVICE!! Crystal is rude and so is April, need to be careful how you deal with people and their children Karma is not good!!! I will be reporting this matter to the Division of Professionals and Occupations board. read more

I went in for flu vaccines. Crystal was so rude and unkind. She made us feel like an inconvenience. I've been going to this office for years now but will be looking for a new clinic based off recent lack of care. read more

Billing department is horrible. Have been having issues for the last 7 months over 3 bills. I've called the insurance myself 3 times and had it all coordinated. Gave the case number to the billing department so they could finish it up. Just got another bill and she has no idea what's going on ‍. We've switched offices read more

Dr. Haeberlin is the Doctor we take our twins to and have since the day they were born (he's been their doctor since my daughter was in the NICU) and we have had nothing but an amazing experience with him and the staff at their offices. He is super thorough, answers all of our questions and concerns, addresses their milestones and where they should be as preemies. I have seen a few people leaving really negative reviews about Premier as a practice, and while I can't speak for all of the doctors, we have had wonderful experiences with both Dr. Haeberlin and also Dr. Albert-Martin. We love them! I would recommend them to others 100%! read more

Premier Pediatrics - My two little cuties with Dr. Aaron Haeberlin - Pediatricians Near Me - Brighton, Colorado

Our first visit for my sons 5 year well child check with Carrie Albert-Martin MD at the reunion office was great. The receptionist, MA and doctor were all very nice. They did a thorough vision, hearing and full body check on my son. ( I transferred to them because our family doctor never did hearing or vision or full exam at my sons 4 yr WCC) They took their time, were patient and kind. I highly recommend this office read more

Premier Pediatrics - We are healthy but wearing masks due to covid-19 All the staff at the facility was doing the same - Pediatricians Near Me - Brighton, Colorado

So disappointed. I asked questions about vaccines and wanting to delay my child's vaccine schedule because she had a new allergy. I wanted to discuss the schedule and do research, like a good parent, and they told me that since my child is not up to date on vaccinates, we were not welcome. I had previously asked at 2 seperate appointments if i could have the inserts and they refused and escorted me out of the office. The vaccine coercion without providing parents information on said vaccines, is baffling. They shamed me in person and on the phone. It showed me they do not care about my concerns or my child's health. read more

I've been bringing my kiddos here for more than 5 years. We typically see Jeanine, and her medical assistant Nicole. On occasion we have to see another provider but we haven't had one bad experience. All the providers take their time and do a thorough examination. They are really great about explaining diagnosis and why they choose a medical path. Everyone from the front desk to the doctors are really nice, and make it feel like home. read more

Premier Pediatrics - Pediatricians Near Me - Brighton, Colorado

So far my limited experience with PP has not been stellar. The doctors overall seem ok, although my daughter's 18 mo checkup wasn't much more than "are you concerned about anything?" I'm used to discussing specific developmental milestones and sleeping, eating habits with a ped. However they are very unresponsive if you call with a medical question. It took them over 3 hours to call me back when I left a v/m at 830am. This last time I left a v/m at 130pm and they called me back at 510pm with a message saying to call them back (I had missed the call bc i gave up on them). When I called them back at 515pm the answering service informed me the phones switched over at 5pm, so no way to reach them tonight. Also, phones switch over to answering service at lunch time so you cant call on a lunch break. They dont start taking calls until 830am, then lunch from 12 to 130, then off again at 5?????? And if your answering service cant get ahold of staff then please tell me what the point is???? I'll be switching pediatricians. read more

I love Premier Pediatrics. I have been taking my children there since January 2007. All of my boys have had issues with acid reflux and Dr. Campbell and Dr. Smith have always helped us deal with this as well as educated us along the way. The office staff is friendly and helpful as well. My children love and trust their Dr.s here and that is important. I recommend Premier Pediatrics whole heartily. read more

Scheduled my kids annual (in June) for today (December 18th). Got my email confirmation, got a confirmation call yesterday. Get there today (12/18) and "someone" had rescheduled my appointment for January 14th. When I asked who, they told me "the mom". I AM the mom. I took today off of work, scheduled months in advance. I told them I didn't reschedule and my confirmations are for today. All I got was "oh well, we can see them on a different day". Wouldn't admit to their mistake and blamed me. Been going here for over 5 years. Today I am looking for a new doc. I DO NOT Recommend anyone waste their time here. read more

My experience started off great with Premier Pediatrics. The first couple visits after I had my baby went well. The medical assistants and Dr. Albert were very responsive and answered any questions that we had. At the 2 month appointment my husband and I voiced our concerns about vaccines and told Dr. Albert that we wanted to do more research before having our daughter vaccinated. Her demeanor completely changed towards us at that point. She became very rude and told us that if we wanted to continue to be seen there she would have to be fully vaccinated. She treated us as if we were terrible parents for even asking questions. As a parent it is my duty to know exactly what is being put into my child's body and be able to fee comfortable with the decisions we are making. We asked questions about them and unfortunately she wasn't able to even answer them. Instead offered very snide, condescending remarks and hurried up and left the room. Needless to say we will never be stepping foot in that office again even if we decide to vaccinate our daughter. read more

The Doctors and staff at Premier Pediatrics are the best in the area. Our kids have gone to Dr. Smith and Dr. Campbell for over 11 years now. Both Doctors are extremely knowledgeable about the latest news and technology in the medical area. They are very thorough in all exams and never make you feel as if they are in a rush. All appointments have been scheduled in a timely manner by friendly and very caring office staff. We are always greeted warmly and cared for as if we are apart of one big happy family. If you are looking for a new Doctor for your children than look no further. Premier Pediatrics is the place to be....A+++ read more

This place is a Joke! I called the commerce city location this morning to get my 15yr old an appt for a follow up to his children's hospital visit last night for a concussion he sustained at his football game last night. I can't see his usual Pediatrician due to a bill I'm fighting for a test they did on another child of mine. When I explained this to the office she told me they couldn't see him because I owed a balance with an UNRELATED medical office. I told her that's a joke! She said she would pass my info to the office manager for a call back on Monday. I called a separate medical office and they're going to see my son on Monday. In the meantime I got three calls back from this office the third time I answered and she asked to transfer me to the administrators voicemail. I left the business manager not very nice voicemail explaining the situation. read more

I have 3 children and have been taking them to Premier for almost 7 years now. We have seen every doctor and I don't believe I could take my kids anywhere better. All of the doctors and other staff truly care about kids and are always incredibly kind and welcoming. All of the doctors thoroughly check out my children at each visit and are wonderful at making my children feel comfortable while doing so. I completely trust Premier Pediatrics with the care of my children. read more

We will no longer use Premier Pediatrics for our daughter. Premier has misdiagnosed our daughter 5 times now. Yesterday we took our daughter in because of a sever cough. We were sent away saying there is nothing we can do that it will clear on its own. We decided this morning to take her to Children's Hospital because it had gotten worse. She was diagnosed with pneumonia. This is the second time that we were sent away from Premier and ended up at Children's Hospital with pneumonia. I would highly recommend that any parents looking for pediatric care look elsewhere read more