I came as a walk-in first thing on a Saturday and totally expected this place to be packed and busy but today was totally empty. Not only were they able to take care of me almost right away, the phlebotomist who handled my stick was so awesome! I have deep veins that are always difficult to find and she was able to find my veins so easily. Unfortunately my veins just weren't working too well in my arms and they had to stick my hand which went by with no problem. I can understand that if this place was busy with a whole lobby of patients and with them only have a few staff members that it could be frustrating. But today I had a very nice visit. 5/5 stars for that phlebotomist who was able to work with my bad veins! read more