If I could give 0 stars I would. I tried to go to the first location they had listed in Google only to find it was no longer there. You can't call either to find out if a location is there or open. Then I get to the 2nd location off Anderson. The kiosk didn't work properly. I finally got someone to give me an available appointment. I arrived 20 minutes ahead of schedule. Then waited over an hour past my allotted appointment time. The phlebotomist blew one of my veins, and finally was able to prick one of my veins and get the blood he needed. I told him before we even started that my veins were not usable up near my elbow, and they had to use a butterfly needle in my hand. He didn't listen he still poked me near the elbow and couldn't find anything. He then blew one of the veins in my hand. Blood went everywhere and he was getting air inside of my hand. I had to pull away so he'd stop. Finally another person stepped in and was able to draw my blood. If you need to get your blood drawn, go somewhere else. read more