If you think the CA DMV is bad... wait until you need some type of lab work done. The absolute worst!! Staff is extremely rude, check-in process is terrible, ratio for being seen (walk-in vs appointment) is way off! No one is up front to ask general question or assist with the check-in process. "IF" you happen to get the attention of one of the few workers, that are standing around doing nothing but ignoring the walk-in patients, they may give you the answer you're looking for. But chances are, you'll get the "use the kiosk" general statement.
If you do not have an appointment, you need to sign in on the kiosk "express check in". Scan your ID, and when it tells you "there are no appointments left today do you want to check another location" SELECT NO. This will take you to the add me to the "STAND BY LIST".
99% of the patients come here with just an order, not an appointment. I would recommend coming at 6a to get this done or you will be sitting/waiting for hours! read more
