I absolutely understand the popularity of this place. The food is delicious and the garden is so nice to sit in. A little charming escape from the hustle and bustle of Florence. I was sat in the back because I didn't have a reservation. That's fine. But then it took 40 minutes to even get water. Less fine. Another 30 to order. Finally I just ate and paid without making it to dessert. I tried for a good 20+ minutes to track someone dollen to order coffee and dessert but no dice. The gnocchi were wonderfully potatoey and had a pleasant bite to them. The flavor profile of thyme and rosemary was refreshing in an area where you normally just get the option of a basic pomodoro. The zucchini soufflé could have used some more flavor. The whole experience was underwhelming considering how hyped up this place is in gluten free and veggie circles. I will probably return and try for a better experience next time I'm in Florence because I can't imagine how gorgeous the terrace must be at night. I'm think I caught them on a bad day. read more