Seaside Vacations. I have been traveling to OBX from my hometown of Charlottesville, VA since the late 1980's and have rented from numerous rental agencies. I have never had a home left in the condition our rental was last week. The following items were called into the Hospitality Department. Additionally, I provided pictures to the crew and requested that a cleaning crew be sent over immediately. Upon checking into the home, we had the following cleanliness issues: * Old sandwiches wrapped in paper stuffed in bedroom drawer * Neosporin Ointment hanging in windowsill * Blood stains on pillows, mattress covers, pillowcases etc in Duo bunk room * Nail on Floor of King Bedroom that my husband stepped on * Cheetos under Bed * Used tissue behind bedframe on floor * Broken lamp * Only 1 towel per adult was left at the house * Dirty plates under the bed with food remnants on them * A panti-liner stuck to a picture in one of the bedrooms There were also maintenance issues with the home: * 2-3 inches of standing water in the outdoor shower area that stayed all week * Leaking kitchen sink where the rental company had left pans underneath the kitchen sink to catch the water After viewing the guest book for this home, there were multiple entries about the lack of cleanliness from the realty company. The guests from the prior week indicated that the home was left a mess for them as well. A runner arrived at 7:30 pm on Saturday July 8, 2023. The runner dropped off new bedding and left. Patti, your hospitality manager called me to let me know that she would be meeting with her department to discuss compensation for our stay and would be back in touch with me on Friday, July 14, 2023. I informed her at that time that I was not interested in renting from your company again and did not want any discount on another stay at the particular property. I requested to be compensated with a check. As of today, I have heard nothing from your company. I called and left a message for Patti Morrison at 11:15 this morning and still have heard nothing. Will be filing a formal complaint with the BBB. Before renting with this company, check their reviews with the BBB, Facebook, etc. You will see there is a systemic problem with this company. read more