Having been to multiple bubble tea shop grand openings, the 40 minute wait at this location is the single reason the why I am now lower my rating to 2 stars. There was clearly enough staff too because we saw people from the back coming to the front to chat with the employees in the front.
The Tiger Sugar grand opening, with a significantly longer line took roughly 10 minutes and the ShareTea in Cedar Hills was about the same.
It's obvious they did not take the lessons learned from their soft opening. With average bubble tea traffic in the store (roughly 4 customers), it still took me longer than any other place but I understood that because they were in the soft opening phase. Employees were frequently having to reference the sheet to see what was needed for every drink.
ShareTea is one of my favorite bubble tea shops, so I am hoping this location dramatically improves their operation. read more