I have been here a handful of times and it has gone from 2ish stars to 4 for me. I first came here on a Groupon and was bothered by the whole open door and also the face massage thing. I could hear the phone ring, people talking, and could smell someone's lunch. It was all very distracting, but I had bought a few so I had to come back to just hope for the best. I guess they had read complaints about those things because the next time I came, my door was closed and the masseuse asked if I wanted a face massage and went to wash her hands first. I've come a few times now, on and off Groupons, and think they are great. I often come after the gym so my muscles are very tight at first, but I always feel a world of difference after. Not quite a 5 because they still have to leave the room for the hot stones and sometimes have a quick chat out there. It's only about a minute but is a little disruptive for the mood. Also, the ambience could be improved. Sometimes there's no music so I can hear the cars passing. Also, maybe some aromatherapy scents might be a nice touch. Overall, I've been to a few places since moving down here and I always come back. read more