I don't do 1 Star Reviews but these guys were completely pathetic. This company is essentially just putting sales guys out in the field telling potential customers (as they walk in with FAKE ADT badges) they have newer systems and upgrades. Only problem is that right now you don't have a contract but before they leave they are locking you into
3-5 years!
Read all their 1 STAR REVIEWS AND THE RATINGS from employees on INDEED.
They don't work for ADT, They don't work for Spectrum, they wanna install cellular systems even though you have a dedicated line.
Once you figure out they frauded you and you call them out by cancelling they get heated and verbally abusive (red flag) one clown scolded me because he gave me all his time (as I did while customers were coming in & out) and phones were ringing off the hook.
Their big selling feature: "our guys talk to you from your panel if you set your alarm off" -- who fricken cares!!
Even after I told them not to change ANYTHING on my account, instructed them not to dispatch a tech on a Saturday for installation I still got an email notification from spectrum stating changes had been made to my account ....STAY AWAY!
The sales guys point to Skyline as only a 3rd party installer, that's because these guys in the field are COMMISSION BASED agents and they get pain on ALL CONTRACTS signed and skyline is the benefactor. When I asked them to take me to their website that's when their faces dropped because it wasn't ADT OR SPECTRUM. STAY AWAY! read more