This place has to be one of the worst places I have ever ate at. I took my mom here because we were staying inside the Harrah's hotel. We ordered two burgers, two fries and two drinks. So when I paid, it seem like it was quite steep, but I didn't check out the receipt until we sat down. When we got our order there was actually three burgers. I explained to the manager that we only had ordered two burgers, so she approached the cashier, who apparently upset that I brought the burger back. The manager never apologized, just got the money that was owed back to me and put it on the counter in front of me and walked away. As I returned to my seat, I noticed that there was a very slippery substance on the floor between the booth's and the drink fountain. I went back to the same manager and explained about to her about the spill on the floor. She came approximately 5 minutes later after standing around talking and laughing with another employee. She finally walked back with a rag and threw it on the floor, while using her right foot, sweeping back-and-forth. She actually never did get any liquid off the floor. We noticed she kicked the rag into the corner, and as I walked over, I noticed the rag was as in the corner underneath where the drinks were. Being that the floor was still wet And slippery, we had to walk around it to avoid slipping. We also saw that the same manager leave the establishment, leaving the floor very slippery. The food is nowhere near what it looks like in the pictures either, and the food tasted just as bad. This is my third time back here, and each time it's gotten worse and worse. We will never ever go back to this establishment ever again. Harrahs should be embarrassed that they had this burger place inside their establishment. The staff here obviously don't care about the safety or the care for the food or it's building maintenance as they are serving. The most they cared about was standing around talking to each other. Also the booths were DIRTY with food and other items on the table. read more