Oh the rudeness and dishonesty from Spectrum. They're extremely unprofessional and criminal. Repeatedly telling us lies and bullying us all to pay more, way more billing us 50% more than we had agreed. When they increased their service we phoned in was told we would be only be charged our "bright house legacy plan" pricing with adamant opposition to any changes they decided to increase their fee 50% per month without our permission. We've had enough of Spectrum. We miss the good ol days... Time warner, Bright house was wonderful had them since 1999. Oh to have an honest service provider around??? Bueller... Bueller? So now what.. We say bye bye Spectrum with our responding no thanks. Spectrum congratulations you're now making zero dollars going forward every month.
Its one thing when Spectrum's supposed system increased our monthly service by 50%. Ok time to phone in and speak to real person. Its totally another thing when they know (real humans) they told us repeatedly "we don't care what you we're told by Spectrum or what he promised" Im not exaggerating simply cannot make this up. At this point they've not made a mistake its totally consistent with their extremely unprofessional and hostile stance in the matter. read more
