The first time I visited stretch lab, I showed up during their business hours and no one was there. It was dark inside. I called and no one answered the phone either. But I know how it goes when you're starting out and if you don't have people booked, then you want to save time and money and be efficient in the way that you utilize your staff. So I gave them another chance they called me as they had been over the past few weeks to invite me for an introductory stretch at their introductory rate, and I booked it and went back the next day. Everything about this visit was professional, and thorough. I was greeted with professionalism with kindness and with immediacy. The greeter, as well as my stretch technician were both very clear about what was gonna happen, and there was no pressured sales pitch in anyway. A lot of times you expect that after being called to come in for a reduced, introductory rate. So I appreciate it that they were not pushy, but they were informative. The stretch itself was fantastic. They start you with a diagnostic activity using a screen that presents movements and positions you to copy repeatedly. Then after they see how you did, they can go forward with the diagnostic stretch session, which is what I had today. My stretch technician was Ken, he did a fantastic job. He was very articulate about each movement and it's purpose. I received a 50 minute stretch And I'm glad that I went with 50 minutes because I don't know that 25 minutes would've really been effective for me. Again, I will be back very pleased with the service with the facility and with what they offered. I love that stretch lab as a partner with my insurance. I would suggest though since this location is fairly new call them ahead of time and let them know that you wanna come in and don't just stop by because they're still building up there Palm Beach Gardens location. But you won't be disappointed once you get in and get scheduled. Another review giving it to you straight no chaser! Enjoy! read more