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    Recommended Reviews - StretchLab

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    2 years ago

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    Life Time - Refill cup!

    Life Time

    2.7(27 reviews)
    1.5 mi

    I've been at Lifetime long enough to know the difference between occasional issues and a pattern of…read morereally not caring not sure where the GM is? . The "non-heated" yoga class is consistently overheated because the room is still set up for the hot class before it. --just a compromised experience every single time. That's not a scheduling issue, it's a lack of operational concern. Then there's the lighting. If you're on either side of the room, you're stuck with a bright light directly in your face the entire class. It kills focus and completely disrupts the environment. This has been brought up repeatedly, yet nothing changes--which at this point reads as indifference, not oversight. The sauna is even worse. The stone floor gets so hot it can burn your feet, while people walk in wearing sneakers--something that's both unsanitary and easily preventable if anyone enforced basic rules. On top of that, phones are allowed, which completely ruins the experience. You hear notifications, music, constant tapping--there's no quiet, no reset, no sense of calm. It defeats the entire purpose of being there. The relaxation areas aren't any better. There's no real attempt to maintain a quiet, restorative atmosphere. Noise carries, people treat it like a lounge, and the "zen" environment they advertise simply doesn't exist. And then there's the recovery area--where cost-cutting is painfully obvious. There's no staff consistently present, so if you want to use something as basic as a massage chair midday, you have to leave the third floor, go down to the fitness desk, and ask someone to turn it on. That's not convenience--that's friction built into a service you're already paying a premium for. All of this--for $330 a month. At that price point, these aren't minor complaints. They're fundamental failures. And the bigger issue is that none of this is new. These concerns have been raised over and over, and nothing changes. At some point, it stops being about the problems themselves and becomes about what the company is willing to tolerate. Right now, it's clear the standard isn't where it should be. Also, I keep being told to reach out to the management team. I have reached out to Susan more times and I can count with zero response. I don't know if this general manager position is remote but in all these years, I've only seen her once. And I don't get a response. So I have reached out to the management team with all of these concerns and absolutely nothing has ever been done.

    I have been going to this location now for 3 years and love. The best club in Palm Beach…read moreGardens!!!!!!

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    Life Time - The chili lime dressing and salad I had poolside last weekend was epic!

    The chili lime dressing and salad I had poolside last weekend was epic!

    Life Time - Rooftop pool

    Rooftop pool

    Life Time

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    EōS Fitness

    EōS Fitness

    2.3(25 reviews)
    1.3 mi

    I wish I could give this gym a higher rating because the low price of membership in such a high…read morecost of living area is a relief to the wallet but it is always crowded with never being able to find a space on the floor or the weights you need. Now it's been overcrowded with teenagers for the summer as well which makes the experience even worse. I also wish this location was like other locations with having workout classes. The movie theater cardio room is a plus and the recovery area is also a plus. I hope once they open another location in Palm beach gardens that they take the members feedback and improves it substantially!

    Very disappointed with how my cancellation was handled. I had already paid my annual fee the year…read moreprior, submitted notice to cancel my membership, and clearly communicated that I would not be continuing my membership for the upcoming year -- yet I was still charged another $99 annual fee afterward. What is even more concerning is that I provided legitimate medical documentation related to a surgical injury and ongoing recovery, including my provider's credentials, signature, NPI number, and contact information, and was still met with unnecessary pushback instead of understanding and professionalism. As someone dealing with medical expenses and recovery, it is frustrating to have money taken for a membership I had already attempted to cancel and physically cannot use at this time. Customers should not have to fight this hard over a cancellation, especially when legitimate medical circumstances are involved. I truly hope upper management reviews how these situations are being handled because the experience has felt unnecessarily difficult, dismissive, and stressful.

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    EōS Fitness
    EōS Fitness
    EōS Fitness

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    StretchLab - fitness - Updated June 2026

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