1-Star Review Let me begin by saying this experience was an absolute nightmare. I brought my phone to TECHY simply to have the cracked glass repaired. From the start, I felt uncomfortable because I was pressured into replacing the battery as well, even though my battery was working fine and did not need to be replaced. After being told they were going to give me another battery, I was then informed that I would have to pay a very high price for the replacement, which I never agreed to in the first place. After that, communication nearly stopped. I didn't hear from them for almost two weeks. When I finally called back -- because the delay was beginning to hurt my business -- it felt like I was being avoided. Eventually, I learned the real reason for the delay: my phone had been burned beyond repair because it was left on a warming pad while they were attempting to remove the battery -- the very battery I never authorized them to replace. At that point, I had no choice but to escalate the situation. I contacted corporate H-E-B, where this business rents space, to get them involved. Only then did things move forward. TECHY refunded my money due to the damage they caused and provided me with another phone -- but it turned out to be a government phone that required a TracFone monthly plan, which I never agreed to. This entire situation caused unnecessary stress, loss of time, and disruption to my business. Please be very cautious if you consider coming here. This is why I am giving TECHY one star. read more