I've been a patient of Dr. James Carpenter going on 6 years now. Despite having moved out of the west valley 4 years ago, I've kept Dr. Carpenter as my primary care provider. Part of that is the fact that Dr. Carpenter is still conveniently located to my office in the west valley. But the biggest and most important reason is the quality of care he's provided me over the years. No poor bedside manner issues with this guy. Not only is Dr. Carpenter professional and competent, but he's friendly, attentive, and humble. Dr Carpenter has always given me the full picture and a full range of options for whatever is ailing me. If he doesn't have the answer, he has referred me to a network of specialists who usually do. He has always made me feel important and welcome in his office, no matter how benign my illness or discomfort might be. As Carpenter is a popular Doctor here at Thunderbird, scheduling appointments can be hit or miss. Oftentimes I'm able to see him right away if I need something. Whereas other times I'm referred to one of his Physician Assistants if Carpenter is booked up. More often than not, he's been available. And I've never had an issue with his staff whether its billing, scheduling, or even his lab techs. If you're looking for a good primary care provider in the west valley and Thunderbird Internal Medicine accepts your insurance, I can personally vouch for Dr. Carpenter. A good physician and a good man. Works for me. read more