This review is also for the Palatka location! I purchased new tires and had them shipped to the downtown location. I asked them to check my alignment and price a couple other things as well. After sitting for a couple hrs, the tires were done. They quoted me on something entirely different and didn't even look at the alignment. The girl said "we will check all that when you come back for the brakes". I left and went back to work. On the way home, my tires were shaking. I made an appointment at the Palatka location, as it was closer and I didn't want to return downtown. They told me my tires were NOT balanced properly and I definitely needed an alignment. I took another day off of work. After 5 hrs of sitting there till closing, they gave me my truck back and said "we fixed the balancing and we are sorry, but the alignment we tired, but you need cam bolts so we couldn't complete it, but we will price it and call you"! I said I just need it done. I don't need it priced as I couldn't imagine it being drastically more. These tires cost me $1300 of money I didnt have and I didn't want them ruined. I left there and my steering wheel was at 2pm! The alignment was WORSE! After a week of not hearing from them, I called and was on hold for a while then disconnected. By the time I was able to get the time off of work again and bring it somewhere else, my two new front tires were shot! I got the alignment somewhere else but unfortunately don't have another 600-700 with installation to replace my tires again so I've been driving long distance, a while on a bad tire. I am so disappointed with this company. If you are a tire shop and cannot balance tires or perform a simple alignment. How are you even in business? Now I will be just under $2500 for tires and alignments when this is all done, due to their negligence. I will never return and I hope I can prevent others from wasting time and a lot of money with them! read more