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    Tire Outlet

    3.5 (43 reviews)
    Closed 7:30 am - 5:30 pm
    Updated 3 months ago

    Services - Tire Outlet

    Auto diagnosis or inspection

    Auto maintenance

    Oil changes

    17 More Services

    Auto wheel alignment

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Tire balancing

    Tire installation

    Tire repair

    Tire rotation

    Wheel alignment

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    Tire worn down from poor alignment
    George T.

    This review is also for the Palatka location! I purchased new tires and had them shipped to the downtown location. I asked them to check my alignment and price a couple other things as well. After sitting for a couple hrs, the tires were done. They quoted me on something entirely different and didn't even look at the alignment. The girl said "we will check all that when you come back for the brakes". I left and went back to work. On the way home, my tires were shaking. I made an appointment at the Palatka location, as it was closer and I didn't want to return downtown. They told me my tires were NOT balanced properly and I definitely needed an alignment. I took another day off of work. After 5 hrs of sitting there till closing, they gave me my truck back and said "we fixed the balancing and we are sorry, but the alignment we tired, but you need cam bolts so we couldn't complete it, but we will price it and call you"! I said I just need it done. I don't need it priced as I couldn't imagine it being drastically more. These tires cost me $1300 of money I didnt have and I didn't want them ruined. I left there and my steering wheel was at 2pm! The alignment was WORSE! After a week of not hearing from them, I called and was on hold for a while then disconnected. By the time I was able to get the time off of work again and bring it somewhere else, my two new front tires were shot! I got the alignment somewhere else but unfortunately don't have another 600-700 with installation to replace my tires again so I've been driving long distance, a while on a bad tire. I am so disappointed with this company. If you are a tire shop and cannot balance tires or perform a simple alignment. How are you even in business? Now I will be just under $2500 for tires and alignments when this is all done, due to their negligence. I will never return and I hope I can prevent others from wasting time and a lot of money with them!

    This is what their incredibly poor service caused.

    I pulled in the tire outlet a few weeks ago because my tire was rapidly dropping pressure. I dropped it off and they said they would fix it. They never called me back and ended up being into the next day. When I went to go pick it up they said it would be free and didn't give me any paperwork. I was happy about that until I got half a mile down the road and had, a complete blowout causing me to have to pull over on the side of the road and put on my spare tire. I immediately went back. Manager was kind of dismissive and said oh you have another piece of metal stuck in your tire. That's when the mechanic came out and said, "you gave that back to the customer? I wasn't done with that yet. I told you that there were, two holes in the tire that needs to be repaired. "They sent me down the road with a tire that was about to blow out. It could have caused an accident. Then they told me that I had to buy a new tire. They still didn't give me any paperwork and it took them three weeks. They never called me back and I had to keep calling back over and over and over again. They gave me a little bit of a discount on the tire, but it was one of the worst experiences I've ever had. The management team is absolutely worthless. And I would warn anyone before going there. I'd rather go to Walmart, and for me, that is a lot.

    Pulled this out of my tire!
    Carol K.

    What to do when you're on a road trip far from home and your tire is flat? Well panic was my first response but once sanity prevailed I got a temporary spurt of air from my hotel and headed to Old City Tire. Definitely not the fancy type of garages I'm used to but these guys know tires! They've been in business a long time, have decent prices and made me feel comfortable from the time I pulled in (no small feat for this big city girl who relies on her car to work!) And the price? Just $15 for the repair (clearly I'm not in Chicago anymore!) I was in and out in no time and reassured that all was well so I could continue on my journey. If you find yourself in St. Augustine and you need tires- this should be your go to spot!

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    4 years ago

    Woke up to a slack tire. Called Old City Tire & they told me to come in & they could patch it for free!

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    6 years ago

    Bogus road hazard warranty sold here! Go elsewhere if you can! They won't cover the warranty that I purchased with the tires.

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    Page 1 of 2

    Ask the Community - Tire Outlet

    Review Highlights - Tire Outlet

    best prices in town, fast seervice, and i find it hard to believe Richard or Dave would say the things that was said they said.

    Mentioned in 3 reviews

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    I had an incredible experience with Melvin's. I was told By Advance Auto that my alternator was…read morebad on my 2013 Toyota Sienna. After calling around to a few places, I decided on Melvin's. First, they honored the lifetime warranty that Napa and other auto parts places gave the alternator. Secondly, they gave a year longer warranty on labor than the local Toyota dealerships. Lastly, they have the best price. Replacing the alternator is nearly an $800 job. Because of the high expense, Adam took it upon himself to test it before simply replacing it. It turns out, it wasn't bad after all. My van has a lot of specialized driving equipment that allows me to drive, even though I am a quadriplegic paralyzed from my chest down. When Adam and his team were unsure how to troubleshoot some of the specialized equipment, he did not hesitate to call the handicap equipment company that built my van. They took the time to properly diagnose the problem and even helped me contact a local company specializing in the equipment installed in my van. Furthermore, they did not charge me for all their help! So instead of costing nearly $800 to replace an alternator that was not bad, I was able to replace a $26 backup battery that tied into my Specialty Equipment. I cannot speak highly enough of the team at Melvin's! Adam and the others treated us with respect, honesty, and like family. I know who to call first with any auto issues that my family and I may have in the future! Thank you for all of your help!

    We love Melvin's and won't go anywhere else!!! They always give us the highest quality service,…read moregreat pricing, and professional, timely care. Adam is always more than happy to explain everything and show us the work that has been done. We trust them more than any other shop around. -- Dr. Dial

    Tire Outlet - tires - Updated May 2026

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