I cannot provide enough praise for Gustavo and his colleagues at Toucan Auto Center. They made a terrible experience (a car accident) so much better with their customer service, attention to detail, and quality workmanship.
I selected Toucan somewhat blindly when their name was provided by my insurance company on a list of local service centers. I couldn't have luckier in choosing them to repair my car. Gustavo reached out almost immediately to schedule my appointment. He was friendly and accommodating. I was able to drop off my car the same evening after regular business hours. Gustavo also provided consistent updates (via text, email, and phone calls) about my car's progress. I even inquired about having some other minor damage (not related to accident) taken care of at the concurrently and was provided with a prompt quote. I didn't end up having the additional repairs done, but I was completely floored when I picked up my car and saw that they'd done the work anyway -- AT NO CHARGE!
I was beyond satisfied with the level of work and care from Toucan Auto Service. My car is ten years old but it felt like getting behind the wheel of a brand new one. Thank you, Gustavo and team! read more