I can't say enough good things about these folks. They did an awesome job fixing my car, and their…read morecustomer service was excellent too. Highly recommen!

I got rear-ended and Gieco handled the claim. I needed a new bumper and I had to go on their…read morewebsite to select a collision specialist. Lo and behold I selected Expess Collision in Everett. When you pull into the driveway you can tell he has a very steady stream of work. The owner came out of the office with a warm smile on his face and he told me where to park. He put his kind hand on my shoulder and said that it's cold outside. And let's go upstairs. We filled out the paperwork and the rental arrived. Days later I go my car back and the bumper was as good as new. There was no dust, no discoloration. My bumper looked like my car just rolled off the assembly line. And lastly, they detailed the interior and my car was factory fresh. And I'm a cigar smoker! Thank you for everything and I can still smell my clean seats.

I followed my insurance company's recommendation and used Medford Auto Center for repairs on my…read moreelectric vehicle. Although they are certified to repair electric vehicles, they weren't able to (which is understandable) so they had it towed to a dealership for my make of car (also understandable). However, instead of towing it to one a few miles away in a neighboring town where we bought it, they towed it to LEOMINSTER, where it remains, three months later, at a shop that is barely working on it and hasn't figured out what's wrong with it. When I asked the guys why they had it towed to Leominster, they said that they had a relationship with them, which I'm sure is true, but is a terrible reason to send a car 50+ miles away to a shop that is unprofessional and won't complete the repairs in a timely manner. Initially, Medford Auto Group also tried to give me back the car when there was a warning message on the startup screen, telling me that it "should go away while driving" and to bring it back if it didn't. Well, it didn't go away, and instead I got stranded when the car wouldn't even open with the manual key and it had to be towed again. That they were willing to say "hey good enough, don't worry about this warning light" and send me on my way with the car was pretty unprofessional. Because the car needed more work at that point, we had it taken directly to the dealership, but our dealer won't touch it because it was already taken to a different dealership, so back to Leominster it went. I have no doubt that if you have an uncomplicated repair this place can take care of it fine. But if it requires any kind of work outside their wheelhouse, expect them to prioritize their relationships over the customer experience.

WARNING ! Read this whole review so you won't have any…read moreregrets later . If you care about your car , don't take it to this place ! I was deceived by the positive reviews and the fact the body shop looked fairly new . My 2016 Toyota Highlander was hit on the driver's side and needed repair on the front fender, side mirror ,driver's door ,passenger door , rear quarter panel , rear bumper , rear wheel . When i dropped my vehicle , i was told it would take about two to three weeks to have repaired . Vehicle was left on a Monday with the insurance check . I went back to get something in the car on Thursday and 60% of the work was already done . The other 40% took another 2 months !!! When the time came to pick my car , My weathertech winter mats were gone ! Rear bumper had over 1 inch gap from the quarter panel , the bottom of passenger door had a gap of over 2 inches from the body of the vehicle .It was supposed to be completely closed( This is unbelievable ! ) , Driver seatbelt was jammed , happened when they tried to fix the gap on the passenger door , the car had a nasty cigarette odor inside (Car was bought new and no one ever smoked inside ) . I told them to fix what was wrong and gave them another week . When i came to pic it up again i notice a scratch on the passenger door that was replaced .They tried to buff it out but couldn't . I also notice they painted over a dent on the front fender and a dent on the driver door that they were supposed to fix and Instead of installing i new side mirror (paid by the insurance ) they just replaced the glass on the old one that got hit and now it's falling apart because the glue they used couldn't hold it together( This i noticed two months after pick up as the glue weakened ) . The gas tank lid wasn't even painted on the inside and they had to do it over . They also left my engine compartment covered in bodyshop dust ! They also left overspray on windshield ( Professional places always go over and remove overspray ) .When i left the vehicle i told them to take a good care of the car that i would leave a great review about it . That's how they took care of it . Positive reviews can left by friends , employees , family members and people who don't know how to inspect their vehicles so be careful in what you chose to believe . I took the car home and after noticing other faults in different light conditions i went back to tell them what kind of review i'd be leaving . One of the managers told me that i caused the dents on the front fender and driver door . Then i showed him that there was no damage to the clear coat and paint and the dents were clearly ignored by the bodyman . He was lost for words at the moment and said i should do whatever i wanted regarding the review . I wish i could leave a 0 Star review . Now You know ! I honestly did not want to leave this kind of review and i told them that multiple times .

They did a great job in my car. Salvador and Rosemary treated me great…read more... Awesome place highly recommend it.

I took my slightly damaged but pampered car to get repaired under an insurance claim. They worked…read morewith my insurance company directly, and the process was seamless. My best friend has had work - both repairs and installation of accessories - on several of his cars performed there, and the quality of the work has always been superb. They repaired my car faster than I expected and the work was flawless. The repairs were covered by insurance, but I also had an non-insurance scuff repair to one of my wheels done as well. The price for that was more than fair, and it looks flawless. They are friendly, responsive and a pleasure to do business with! I highly recommend them.

This business is the best ever. Prime service. They handled everything from insurance claim to…read morenotification on the status of my vehicle. So professional. Then getting my vehicle was amazing. It was completely washed and detailed and the damage was fixed. I felt like i had a new vehicle.

Dealt with Stu who was great and extremely helpful. Truly ideal customer service and their work…read morewas awesome. Car looked like new and their quote was the best. No complaints and if needed, I'll definitely go back.

Repair damage to drivers door & replace drivers side back door. Replace trim. Looks like brand new!…read moreGreat job! Done quickly. Stu & Neal were great to work with and made it a smooth transaction between insurance & rental car as well. Unfortunately this was my second dealing with them after getting rear ended last year. That was also a great job!

Very good result, reasonably priced. I'd go back, but I hope I don't have to. How much to reach 85…read morecharacter?

They did an awesome job on a bumper repair on my Tesla, looks good as new. And the price was very…read morereasonable and matched the estimate

I've been going to George at Station Road Auto Body for over 30 years. I don't even ask for a quote…read morebecause George has always done a fantastic job and charged a fair price. I just went there to get my bumper fixed and found out Mark has taken over the shop. Initially, I was bummed as I couldn't see if anyone can top George for workmanship and integrity. Mark fixed my bumper straightaway and I am thrilled to say that Mark shares the same dedication and honesty as George in the good guy department. I am so happy that I have a reliable autobody shop I am confident will get the job done and at a very good price.

Amazing service! Perfect job and very timely. So honest. The actual work done turned out to be less…read morethan the estimate, and they passed the savings onto us. Again, so honest. Thank you.

I cannot say enough great things about Avenue Auto Body. I've brought different cars here and it's…read morealways the same experience - they are helpful, transparent, reasonable and nice! Recently I brought my OLD car in and the repairs were going to be 3X what the car is worth, so we decided to junk it. I told them that we were not going to do the repairs, and gave them some time to reassemble the car. When I showed up to get it, they had spent some time straightening it out the best they could, and now it will pass inspection and we can use it for a bit longer. It's like that every time - they just really try to do the right thing. Highly recommend!

I've had work done here a few times over the last twenty years and my car has always come back even…read morebetter than I expected. Most recently John was able to repair the failed paint on my hood as well a dent in the fender of my 15 year old BMW and returned it to me looking like new. If you need quality paint and body work, give these guys a call.