Their service sucks! I've been there twice for a Volvo and a Toyota and both times they ordered the…read morewrong windshield yet held the car all day to inform me only when I went to pick up . Then they look at you like, what's the issue "we will just order it again and you can't come back and waste another day, how three weeks from now?"

I drive around 22000 miles a year so it's somewhat expected to replace my windshield every 1 to 1.5…read moreyears due to highway rocks and debris. In the last 6 years of owning my G37 Sedan, everyone from front end to the technician have done well to meet my particular needs. Specifically, I really have found that the OEM windshield can be low quality and that the best brand for my specific car is Pilkington. Knowing this, they assured me that they could get that and supported this choice. As the system typically accounts for consumers that simply throw any aftermarket windshield on as an insurance replacement, it can be tricky to work within the system to get the best available option, but this location has done very well with keeping me updated, notifying me of any delays, and making sure that my schedule has minimal interruptions. All jobs that they have done for me have been great with exception to one that did not seal properly, which they resolved without issue. Definitely recommend going in with an understanding with what you want, how your policy works, and accounting for logistical delays. Also recommend doing in the shop instead of mobile, especially during extreme weather like heat or cold to optimize the work environment for the technician. Their mobile jobs are still good though.

I called to book an appointment here at 4:30pm on a Tuesday. I even got a text confirmation with…read moreaddress and time. I showed up and found the place locked and abandoned, with no lights on. There was no sign on the door, no indication of what happened, and the imbeciles at the call center had no idea what was going on. This was a total waste of time and gas.

horrible service. I made a appointment in west newton and they emailed to go to Brighton. I dropped…read moreat 8:00 am Showed up at 5:00 pm and it wasn't done. waited 2 more hours to be told they can't program the sensors because its raining. Day 2 and i have know expectations. I was told they were overbooked and they're trying to fit me in. worst customer service service

They were able to get me in for an appointment in 2 days and finished the job in less than 90…read moreminutes.

Great service and price! They were done in less than 2 hours, I could not have asked for more.read more

My daughter got into an accident were she was stopped and waiting to turn when a guy rear ended…read moreanother guy and caused his car to spin out of control and smash her car it was hit badly and totaled at the scene it got towed by a company to Lynn which is far from me I called accurate to see if they can help me get the car closer so I didn't have to travel to Lynn they were more than helpful they paid out of there own pocket to get my car sent there so we can get our belongings and plate Adam continuously checked in on my daughter to make sure she was ok they are great people at accurate

Too much insurance scams in this auto shop they have sent no reports to the insurance back my…read moreinsurance literally told me the owner got arrested 2 times for fraud he is very famous for that and they already said my car is deemed total loss. By the way the damage was a dent and they charged so much to the value of my car good job Adam

They were the only people who would do a transmission fluid change on my 2020 Ford Edge ST 2.7TT…read more They showed me the fluid and it was greyish brown. And it should be pink or a shade of dark purple. Already bad and only halfway to the recommended interval of 100k miles. So shoutout to A-Z

Don't come here for state inspections. They failed me for a dent + small chip in my car. This is…read moredamage I've had for 5 years and I've never failed before. It's definitely visible so they could have at least been honest with me and let me know they'd fail me upon taking even one glance at my car. But they didn't and chose to take my money and fail me instead. There are so many more reputable places around here, like JD Auto in Brookline. Go there instead. These guys are scam artists who hope you'll ask them to fix the problem so they'll pass you.

Excellent service in fixing two small cracks in my windshield. Highly recommend. The manager is a…read morestandout and was extremely helpful and knowledgeable.

Had a frustrating experience with Safelite…read more I had an appointment on April 23rd in Arlington, MA to replace a cracked windshield in my direct line of sight. I left work early and lost pay to make the appointment. After waiting over an hour, I was told the replacement windshield was scratched and couldn't be used. They had already started working on my car without checking the glass first, so I then had to wait even longer for them to put everything back together completely wasting my time and gas. I was rescheduled, and now I'm being told to reschedule again during the workweek, which means losing even more income. Meanwhile, I'm still driving with a damaged windshield that may not pass Massachusetts inspection. Safelite advertises "Safelite repair, Safelite replace" and promotes convenience and reliability, but my experience has been the complete opposite. They did not follow through on what they promise. Very disappointing.

These guys replaced some compromised/fogged up glass in my very old windows in my very old house…read more Excellent scheduling and service; even ordered the replacement glass before me giving them a credit card to secure the job. Al is the best - funny, knowledgeable and great attention to detail.

I can't say more about our great experience with Arlmont Glass. Staff as friendly, install team…read morewas amazing, most of all the end result was perfect. I can't more highly recommend them.