Im writing this here because they deleted me and my friend from their Facebook. If I could leave 0 stars I would. I've been a very loyal customer to a different nail salon but my friend had been going to Tranquility for a few years now to get pedicures and basic manicure. We wanted a relaxing girls date and she had received a coupon for bogo full set with pedicure or manicure and pedicure. At the end it said couple. I wanted a fill and a pedicure.. she wanted a pedicure and manicure. They told us yes you guys get free pedicures you just pay for the fill. We started asking the man again during our pedicures what the price would be since we were still confused because of his very poor English. He was spitting out prices like 150 for both. 55 for her pedicure 60 for my fill. We were very stressed and my friends nail tech felt very uncomfortable. My guy was starting to yell to the other people in the salon because we were confused. Then he got up and left and came back and called his manager and has us talk to her on his cell phone which she told us our pedicures would be free. Or so we thought. All the meanwhile my pedicure was the most un satisfying pedicure I've ever received. I could have done a better job. I actually had to try to clean up my nails my self because he wanted me to move to the manicure chair before finishing. Never used a base coat or top coat on nails or toes btw. Started my fill and he told me that they charge 5$ for pointed nails. I told him they were already pointed he said he didn't matter. Okay? So I mentioned I had a cracked nail which meant he should take it off. He told me the crack was fine and he was going to leave it. He could see I was upset at this point. Still left my cracked nail. Which btw is still visibility noticeable. He left so many cuts on my fingers from the drill and not caring what he was doing. At the end one of the managers and his wife come in and tell us only my friend would be getting the free pedicure. And that my fill wasn't included. We were not happy and let them know it. The man who did my nails was laughing saying he never told us what he told us. My friend had a free pedicure coupon separately from coming so much that she told the manager she wanted me to have since this is why we came here in the first place. She looked at the coupon and said hm yeah I'll take it. The other manager on the side goes "your lucky she took that because I wouldn't of". Are you kidding me this is a coupon for your salon? How could you not take it? Anyways we ended up paying. My friend tipped her guy. Who was amazing and so sweet. I did not tip mine seeing as how he was rude, hurt me, painted my nails like a 2 year old, laughed at me, and rushed my whole service. The girl owner told us we were ungrateful and just wanted free stuff. Absolutely awful experience I wouldn't go back there if I had free service for a year. Envy salon on Boston rd is my nail salon and they are absolutely amazing. Never straying away again. read more