Do not use this company. They demand you pay 50% upfront, then bill you the balance on delivery since they already have your credit card. I had 3 concurrent moves, now I have 3 concurrent insurance claims. They have stopped responding to my emails. Phone calls are useless, the guy that answers the customer service line sounds like he smoked too much pot and wants nothing more than to get you off the phone. I thought I was getting "white glove" service for our valued antiques. Someone forgot to tell the actual men handling the furniture that they needed to be careful. The QA manager's (Renee) response was "it happens" what???? 3 shipments, 3 claims. It seems to always happen. And now, crickets.......I'm left with thousands of dollars in repair bills. Attaching photos of one of the items. read more