Trinity Wiring Solutions and Monitoring Services was contracted through Evergreenehomes to wire our new home and ready it for Alarm services in 2021. We worked with the sales team and established our contract to have the whole house wired with CAT 5e, Multi-mode Fiber, HDMI and Coaxial cables since we knew that having these 4 modes of wired connections would afford us quality connections. When we moved in 2022, Trinity Wiring Solutions and Monitoring Services came and installed our whole house security system (which btw, this part of Trinity did a great job) but when we had our TVs installed and connected to the pre wired connections, we found many connectors not done correctly or never terminated. I contacted Trinity Wiring Solutions about this and they sent 2 technicians to fix the connections that weren't connected. I showed the technician all the broken and missing connections and they assured us that all had been done, replaced and/or repaired.
Recently I was adding some more TV and Media equipment and started adding connections and found that these 2 technicians only fixed select connections and misled us on the whole repair. I have found the following issues still: missing CAT 5e connectors and wiring tucked into the different wiring receptacles; missing and torn HDMI connections (replacing a HDMI connection is difficult and often requires complete recabling), missing Multi-mode Fiber connections both at the main cable entrance box and at the designated locations throughout the house, tight and compressed cabling bundles in the walls with both 90 degree bends and shorted lengths (with fiber this is major snafu since the glass breaks easily) and no connectivity of CAT5e end to end. From my perspective, I now need to re-cable my house with CAT5e/CAT6, HDMI and MM Fiber and in some cases remove some drywall to access my wall mounted TVs if I want to use hardwired connections.
Home network WiFi is only usable to a certain extent and having expected to have Network cabling systems installed, tested, verified and documented was obviously to much to expect from a Company that specializes in Network Cabling. If I could, I would give me no stars or a minus 5 stars for bad Network and unfinished connectors. read more