The first time my husband and I looked at this venue we loved it. It's nice because it has a beautiful courtyard, a chapel, and a few other rooms. Our first visit was with Nancy who was the previous coordinator. She was great! Once we decided to book this venue Nancy was no longer with Unity and Heidi had taken over. Heidi is the reason for a one star. We met with Heidi several times before the wedding. She was never there for the appointments saying she put it for the following week. She had no clue who we were when she finally did show up. One of the things that is in the contract is that we would get a coordinator for the rehersal and day of the wedding for the entire wedding. Heidi Assured me that if I labeled everything she would set it up. An hour before the wedding nothing had been set up. The groom had to direct everyone on where to set things up.
She also let me know that there would be 3 coordinators throughout the event (Heidi, her daughter, and Aribella). I was really trusting in Heidi to set things up. I went through every single decoration and labeled where it went. The coordinators set nothing up. Nothing. Also the last coordinator left 2 hours before the wedding ended. I am shocked at how poorly everything was handled. The venue alone has many perks but the service was awful. read more