I know the USPS has lots of not so good days but, this is the station I frequent the most. There's so many individuals working with the agency it's hard to instill courtesy and customer service when jobs are assigned by seniority. But, for the most part, this station makes me smile more than frown, so I continue to do business with the Lexington office. The America's Got Talent employee with the 'voice' is the most courteous employee yet! It's like being in a Disney commercial. Where did you find him?
The manager Israel will always help with your concerns without prejudice, and overall he's just really a laid back personality. And, that goes with his crew, they respect him and will work overtime for him at a simple request. That speaks volumes. I recommend asking for him to address your needs, complaints, or theft issues.
And, take it from me, they're more organized than any of the surrounding offices. The rudest employee I've ever encountered with the post office, and that's in any state I've been in, hasn't been there at Lexington window in the longest, it's such a relief when I come in to see she's not there (I think that's an old song). And, that's not Jimmie!
Take a deep breath if you encounter rude window clerks at any of the Post Offices, remember, it's by seniority not customer rapport. It may help you through the 'why did I come here' days. And, reviews really are a face to the place. So get typing, wether it's a not so good experience or a pleasantly positive one. You make a difference! read more