WARNING: This is NOT a Verizon store. Go to the West Covina location instead. I stopped by to replace my $65 lifetime screen protector that I purchased in February 2023 and was shockling told I would need to pay $65 again because their policy changed.
Please, learn from my difficult life lesson, do NOT buy anything from this store, sadly you will waste your money and time. Kendal sold me the screen protector and never told me to mail in anything. He said, come back to the store and he will replace the screen protector.
Also, when they gift you a FREE watch, it's NOT free. You will be billed $10 a month for a new cell service for your watch. Many headaches from the representatives, because they're definitely working on commission $$$ I've lost $400 from their greedy sales. read more