This is for online and in-store experience: Online: Pages were sluggish to load and served photos of other products I wasn't searching for, like SPF facial moisturizer with accompanying photo for sunless tanning lotion. Rinse and repeat, page after page. I finally placed my online order, getting 30% off for Cyber Week promotion, 8% cash back on Retail Me Not and a 40% off offer on mix & match Neutrogena products + a hairdryer. In-Store: I waited for text confirmation but when I got to the store, they couldn't load their site nor had they received my order. They couldn't give me the same promotional discounts but I did get a double side-serving of smug indifference (thanks Brittany). Thank goodness for assistant store manager Wesley: I discovered later that I'd left my credit card behind and he was genuinely helpful when I called then stopped in to pick it up. Wesley said, "It's always nice when you have the opportunity to help people." Awww. Wesley gets 5 stars & bumps up the overall experience to an average 3-star rating. Walgreen's Corporate Office: Promote Wesley to regional manager and give the man a raise. read more