The wait time for pharmacy drive thru is absolutely ridiculous! This vehicle has been sitting at the window for 20 minutes - my question is, why are people being allowed and made to sit at the pickup window for an extended period of time. If their prescription isn't ready why not have them wait "x" number of minutes then pull back around. Customers like myself whose prescriptions are "ready" should not have to wait while someone's order is being prepared.
...I finally get to the pickup window and no one's there, poor worker - from the looks of it, he is working both inside register AND the drive thru window - Walgreens should be ashamed. This place STAYS packed and with all of the revenue they bring in they can afford to hire more help, I've counted about 6 cars behind me, this is unacceptable.
I will for sure be contacting my insurance and transferring my prescriptions to a different pharmacy ASAP! read more