Very poor service. I have to reset the equipment at least every other day to get our internet to work.
They used to be ok, but they've really gone downhill. They no longer have technical support after 8 PM, and even when they are open, they are not of much use.
Our Internet has currently been down for 3 days (At least). We returned home from vacation and it has been down ever since.
I've called every day and still haven't received any answers. One person said there's an outage, another person said there's not any outages.
But regardless, paying $100 a month for Internet, we should not be going three days without any service at all, and not received any answers. I've left voicemails, emails, no one has called back, and when I do speak to people, they barely say anything.
Our area is limited On Internet providers, but it's time for me to shop around that's for sure. read more