We visited Wendys #2362 in Avalon, PA last night. We arrived and pulled into the drive-thru at 9:23PM. We got to the order screen around 9:31PM. I proceeded to start my order with 2 of the $1.99 Kids meals after 4PM. But instead I was told that the price is only good until 9PM. I told the drive-thru girl that there is no end time listed on the promo as I was looking at it right on the menu board. She proceeded to tell me that the "PEOPLE" told her I'm not allowed to get the discount. I asked what people she was referring to and was met with silence. We decided to just drive around and go in as she didn't know what she was talking about. We entered the store at 9:33PM and went to the register. I again started my order with the $1.99 kids meals. To my surprise the cashier had no issue applying the discount. We ordered around $30 worth of food and stepped to the side to await our order. This is where it became troublesome. We kept waiting and waiting. And more guests came in and ordered. And then they were waiting as well. After 15 minutes one guest went back up and requested a refund as they had to get going. The manager took her time getting to the front to refund the guest. No apology was offered to him at any point. Meanwhile we are still waiting. Half of the employees are standing around in the back doing nothing. One of them asked what was still being waited on. Another quiped back with "Everything" as he laughed. It took over 30 minutes to complete our order by which time almost all the food was cold and the custom order was incorrect. The iced tea that we ordered was not fresh as well. Following the same standard no apology was offered and no reason was given for the lack of efficiency. This is not the first time that I have noticed this issue. However it seems to always happen with the same manager on duty. She doesn't care what her employees or doing. read more