It's taken me awhile to get around to writing this review, but my most recent visit definitely bothered me. This occurred a few months ago in June 2024. I decided to come in a few days before my birthday for a mani-pedi and my experience wasn't great. During my pedicure, the lady (I didn't catch her name, but I had never seen her before. She had a tattoo sleeve on one of her arms) scrubbed wayyyy too hard and broke skin on not one but both of my big toes and a bit on the soles of my feet. Upon realizing that she broke skin and I was bleeding she proceeded to press on the wounds multiple times despite me saying "that hurts" (I assume to try to stop the bleeding). She did eventually try to apologize, but what was done was done. She finished my pedicure and I went to get my manicure with no more issues. Before I left, I decided to show the owner and ask for a bandaid since it hurt quite a bit to walk and I didn't want to walk outside with an open wound. They DID NOT have any bandaids. To make matters even worse, they didn't really address what happened. After "looking" around for bandaids they obviously didn't have, they had me pay (full-price I might add) and I left. A few days later, I spent my birthday walking around Disneyland uncomfortable and in pain ): Not only that, it took over a month for the cuts to fully heal and that was with me cleaning and dressing them daily. To this day (now early October), I have scars and can see exactly where the cuts were on my toes. I'm not one to typically make a big fuss, but I was extremely disappointed. I'd been coming here for years and I didn't feel as though I was treated like a valued customer. I haven't been back since and I'm not sure if I ever will be. read more