Been coming here since they opened. It's a nice nail spa with comfortable massage chairs. The service is an overall well. read more

Terrible service. They pad the bill and don't take any accountability when questioned. The services are not to standard. I went in on Sunday and had a pedicure that was so painful and my cuticles were pushed backward. The gentleman assisting me thought it was funny and laughed. I was left with rough, red, and uneven toes. When questioned today they would not offer any refund for the poor service and blamed me. Terrible and in unethical read more

Not very friendly...asked for a scrub which is extra and she did both the lotion and salt scrub together. Not the best.

Called and asked if they had time to do two pedi's, my 11yr old daughter's nails and my gel-x nails they said yes. I showed up 20mins later and we were sat right away although it was busy. I had the pleasure of Peter working on my nails. I showed him a pic and asked if he could do the design. He said "no problem, easy." Well he delivered. I was really happy with my nails and will be going back to him. The woman who did my daughter's nails also did a good job. We were very happy with all of our services. Everyone was very nice and accommodating. read more

World Nails & Spa - Gel-x nails by Peter - Nail Salons Near Me - Chula Vista, California

I had a 2:00 PM appointment with Ryan and showed up early at 1:55 PM, but wasn't greeted or acknowledged like usual. I came in for a gel pedicure and a fill on my full set, Ryan was supposed to do my fill, and I wanted a simple French tip and leopard print on two nails. At 2:00, I was seated for my pedicure and patiently waited, assuming Ryan would join me once he finished. Then his 2:30 client arrived, and instead of having her wait, he skipped me and started working on her and her mother. The manager (or owner) came over to tell me that Ryan "couldn't" do my fill because he was booked, even though I clearly had a 2:00 appointment. I ended up with patchy French tips and leopard print that looks more like random polka dots. I paid $137 for my pedicure and fill, not including tips, and drove an hour to get here. I always pay cash and tip well, but apparently that doesn't matter. I was completely brushed aside for another client, and that's unacceptable. I used to love coming here, but after today, I won't be back. read more

World Nails & Spa - Gel bubbles up or lifting .. at this point, who knows? - Nail Salons Near Me - Chula Vista, California

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Good nail shop! They have a nice space and good tubs for pedis they nail technicians are actually pretty talented when it comes to designing their prices are average. They are usually busy but seem to get you in a decent amount of time still. read more

I had a very disappointing experience here. When I arrived, I was told to sign in, which I did. After that, I waited for about 45 minutes without anyone checking in with me or giving me an update.During that time, two walk-in customers came in after me and were taken before me. I even confirmed that they did not have appointments, so there was no reason they should have been seen first.When I brought it to the staff's attention that I had been skipped, they acted like nothing had happened instead of apologizing or trying to make it right. It was very unprofessional and made me feel like my time didn't matter.Good customer service starts with acknowledging mistakes and treating customers fairly. Unfortunately, that wasn't my experience, and I won't be returning. read more

I'm very disappointed with this place. I've come here a few times before and honestly have had bad service, but I never left a review because I wanted to give them the benefit of the doubt. Unfortunately, today was the tip of the iceberg. I came in for a mani and pedi with French gel tips. I believe my nail tech was Tina (tall, skinny, bangs). This was actually the second time I've gotten her, and both times were very similar experiences. She was clearly rushing through the manicure, and when she asked if it was okay and I requested that she fix it, she got visibly upset. She actually pushed my hand into the UV light, tapped it, and told me "hurry up." She then quickly tried to backtrack and said, "sorry, it's because other people are waiting"... but there was nobody waiting. It just felt like she didn't want to admit the work wasn't being done well. Every time I asked her to smooth out the French tips, she looked annoyed and would start speaking in her language to the lady doing my toes. It got to the point where I stopped asking her to fix things because I felt embarrassed for even pointing out that the nails weren't right. At one point, she literally just scratched off the French from one nail and slapped on a new tip without fixing the base underneath. For how much we're paying, this kind of rushed, sloppy service is unacceptable. I didn't end up tipping because I felt so uncomfortable with her attitude and the quality of the work. To be fair, the woman who did my pedicure was wonderful--she took her time, was kind, and made sure each toe was smooth and clean. That level of care was the complete opposite of what I got from Tina. Overall, I left feeling disappointed and frustrated. Customers shouldn't feel like they're a burden for simply asking their nails to look neat, especially when we're paying good money for the service. read more

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Very nice people but their nail technicians can't do a simple French tip manicure. Two ladies tried and I ended up just leaving with the base color instead of French tip that's I originally wanted because it was so bad. Paid $35 for this.... read more

World Nails & Spa - Nail Salons Near Me - Chula Vista, California

I've been coming here for about a year now and have always revived warm customer service and quality work. They excel at speedy service. During my visit today I witnessed Andy dealing with a rude and difficult customer and he handled it with very professional and friendly customer service. Keep up the good work world nails! read more

Listen!!! Been coming for LILY for years !!!! Love the service, the expertise, the quality, she actually hears my needs and always have the best suggestions!!! Have tried so many but here and with lily is the way to go!!! Thank me later ! read more

Always creating the designs I ask if they can do it and they say "yes" this was the most fun set! Thank you Lily and Brian! read more

World Nails & Spa - Nail Salons Near Me - Chula Vista, California

I came here to get a full set and pedicure. The technician who did my fill cut my nails so short that I literally had nothing left. These were my natural nails which I put acrylic over so they don't break. Before the technician started I showed her a picture which was exactly what I wanted. After she cut my nails to where there was no length left I told her to stop and leave my nails alone. No one came to make it right at all the staff didn't care. Why they chose to have inexperienced technicians service clients I don't know. I'm so upset on the verge of tears . I will never come back here again. I'm only giving one star because I have too. Horrible experience and disappointed in the staff. read more

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Lily always does an amazing job with my nails and pedi she is the best my nails last long and are always super cute I show her inspo pictures and she does exactly what I ask for book with her she is the best from world nails I've been trusting her with my nails for 3 years now ! read more

World Nails & Spa - Nail Salons Near Me - Chula Vista, California

I have been going to World Nails for a few years now, but recently have had poor services. These pictures were taken a few days apart. Back story to this: I initially went in for a pedi and a fill in(existing nail finish was gel). The person(didn't get his name; looked unfamiliar so he may be a new hire; wears glasses) who worked on my mani did a horrible job and took double the time that it normally takes to complete a fill in. There were missed spots on the French tips and it was unevenly coated. Other nail techs could tell that it was a horrible job just by their body language and facial expressions. When he finally got done, I expressed to a tech that I was not happy with the outcome so another nail tech completely redone it in what felt like five minutes. She rushed the whole touch up(she was wearing a black hoodie with an actual teddy bear secured into the front pocket of the hoodie). It looked good immediately after, but literally by the end of the next day, it started chipping away! Mind you, I requested and paid for gel finish so it's not supposed to chip away this quickly, if at all! Needless to say, I do not recommend this shop and will not return here. I paid $86 plus a $20 tip for just my service(mani fill in + pedi) alone and this is what I get in return. This is bad business. They just lost a loyal customer! read more

World Nails & Spa - Nail taken two days after services. - Nail Salons Near Me - Chula Vista, California

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Just wanted to share some of the amazing work by Brian!! He absolutely kills it Every time. I don't go to anyone else! read more

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This nail salon is beautifully decorated and clean. Upon arrival, you feel welcomed as you are greeted and acknowledged. While the refrigerators are usually stocked with water and wine, they seem to be down at the moment. Fortunately, the salon is conveniently located next to a Starbucks, so most customers come prepared. All of the staff do a wonderful job, but I can specifically vouch for my favorites, Ms. Paula and the owner, Ms. Tina. Paula is incredibly meticulous (although she only worked on my feet this time). She knows I'm quite picky, but my nails always look perfect. She's also very sweet and polite! Tina did my nails when I had tips, and she was not only efficient but also talented. Just show her a picture of anything you want, and she will replicate it perfectly. Whether it's coffin, square-round, or ballerina shapes, she never misses. I went this time without an appointment because I recently relocated, which I do NOT recommend. This salon is popular and tends to be packed, so unless you have time to spare, be sure to call ahead! I live in Memphis, and I pay $80 just for my toes, so trust me when I say that the prices here are great. I've visited salons all over San Diego, and their prices are amongst the others in the area. read more

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My Favorite Spot! Great service! Decent Pricing, talented workers, they stay busy close to weekends I'd recommend scheduling an appointment. read more

World Nails & Spa - Asked for short, skinny almond nails and showed them a Pinterest design I liked! - Nail Salons Near Me - Chula Vista, California

Color DND 809 Beautiful set done by NINA my favorite color ever! I love Barbie pink. read more

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had an amazing experience at this nail salon! I called ahead and they took me in right away, which I really appreciated. From the moment I sat down, they clearly understood the standard I was looking for--and somehow exceeded it. The attention to detail was incredible, the nail art was absolutely stunning, and everything felt professional and welcoming. My nails came out better than I imagined. If you're looking for a place that truly listens, delivers quality, and goes above and beyond, this is it. I'll definitely be coming back! read more

World Nails & Spa - Nail art - Nail Salons Near Me - Chula Vista, California

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Always a great experience with Bryan. He's precise, easy to work with, and my nails turn out perfect every time. The finish looks fresh for weeks. read more

World Nails & Spa - Nail Salons Near Me - Chula Vista, California

I paid $59 and tipped $15 to my manicure girl and $15 to my pedicure girl. In total $89. I've waited three services before writing my review. After this last service I think more people need to be warned. My type of service is a manicure and pedicure with regular polish. I use to get gel and acrylics on the regular but switched over 2 years ago. It's understandable that regular polish only lasts so long, but it certainly should not chip after one day. I came back to the salon to show them the damage and and also to my toes. I think us girls know that the hands may chip faster but the toes usually last a very long time without chipping. The response I received was less than friendly. They began to talk in their native language and could understand they were blaming me and saying that regular polish only lasts one day. I stepped in and asked them to please not do that because I've had other polishes that simply don't do that. Polish doesn't last because it's either bad polish or they don't out the top coat on correctly over the entire nail. They started to give me attitude but I maintained my composure, kindly asked them to just take the polish off and if I could please speak with the owner because she was here the day I got serviced. One of the girls rolls her eyes at me and says "she's not here" so I ask okay when will she come in? The same girl says "she's not in today" and walked away. I said I understood and would like to know when she would be in. They ignored me. I asked this a total of 4 times and they all pretended I wasn't speaking but continued to talk to each other in their native language. I waited. The girls that were assisting me went to the back and never came back out. I waited longer. Finally I spoke to the room "so? When is she coming back?" One of the girls that was doing a pedicure was very kind and told me she would be back Friday around noon and that would be a good time. Once I walked out I stood by the door to start writing this review, I guess they couldn't see me nd began to laugh and talk poorly of me with the other clients that were there. It's not the workers problem if the quality of the polish is bad. The problem is the terrible customer service, the attitude, the disrespect and disregard for my questions or concerns, the belittlement, and the entitled attitude. In any other nail salon, they will know that it's the polish and do a quick fix. They decided to stick to their guns and act like the owner. I don't recommend this place. I'd rather continue to drive 25 minutes to another salon than to come to this one that's 5 minutes from my house. read more

It's taken me awhile to get around to writing this review, but my most recent visit definitely bothered me. This occurred a few months ago in June 2024. I decided to come in a few days before my birthday for a mani-pedi and my experience wasn't great. During my pedicure, the lady (I didn't catch her name, but I had never seen her before. She had a tattoo sleeve on one of her arms) scrubbed wayyyy too hard and broke skin on not one but both of my big toes and a bit on the soles of my feet. Upon realizing that she broke skin and I was bleeding she proceeded to press on the wounds multiple times despite me saying "that hurts" (I assume to try to stop the bleeding). She did eventually try to apologize, but what was done was done. She finished my pedicure and I went to get my manicure with no more issues. Before I left, I decided to show the owner and ask for a bandaid since it hurt quite a bit to walk and I didn't want to walk outside with an open wound. They DID NOT have any bandaids. To make matters even worse, they didn't really address what happened. After "looking" around for bandaids they obviously didn't have, they had me pay (full-price I might add) and I left. A few days later, I spent my birthday walking around Disneyland uncomfortable and in pain ): Not only that, it took over a month for the cuts to fully heal and that was with me cleaning and dressing them daily. To this day (now early October), I have scars and can see exactly where the cuts were on my toes. I'm not one to typically make a big fuss, but I was extremely disappointed. I'd been coming here for years and I didn't feel as though I was treated like a valued customer. I haven't been back since and I'm not sure if I ever will be. read more

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Most of the time I have had pedicures here they have been decent. Today, as soon as I let her know I just wanted the Classic, which is the cheapest, I felt attitude. She rushed through everything and painted my nails terribly. When I asked her to redo it she just put on more polish. I asked again to just have them redone. She would not. $25 to have my nails painted without good cuticle or callus removed and a non existent massage was definitely not worth it. I will not be back. read more

Satisfying the client will be a start. I would give them zero stars if I could. Definitely absolutely would not recommend. Even though I was extremely disappointed I still tipped the nail techs more than 20%. Customer service was great it was the quality of the nail tech the reason I was dissatisfied. read more

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Waited here for 45 min with a 230 "appt" - I just asked if I should make a new appointment and he says ' what time is your appt?' After he already acknowledged me and asked that when I came in. Says I am next. Wait 20 more minutes and he has the customer who walked in after me- take the next available nail fill tech. Never coming here again. I left read more

The service was alright. The lady who did my toes was nice. However, the lady who did my gel manicure was not professional at all. She spoke about how much skin I have (reason why I go get my hands done), how sweaty my hands were, and how short my nails were in Vietnamese. I didn't appreciate that at all. You can do a bad job, still maintain professionalism, and I would've been fine with that. read more

Just got a pedi done here and it was my worst one so far. I get pedis often because I train for half-marathons and I always get black gel to hide the bruised nails. Not only did my nail tech cut way too close to where it was painful, she also didn't even cover my nails all the way with the gel! It seemed like they were rushing and to be honest, it was just a mediocre experience with a mediocre result. The photos are just after I got the pedicure done. As you can see, there's so much space where she could've covered it with gel and there are areas where she didn't even do it in a smooth way. (Edit: May 7, 2024 I actually took out some photos because it felt weird putting my toes on here for everyone to see.) read more

World Nails & Spa - Nail Salons Near Me - Chula Vista, California

I literally never come out happy with my nails when i come here. I keep going because its close to my job, very convenient for me. They are all very friendly but the work isn't the best. I always make appointments and they do respect that. About 3 days ago I went in and again didn't come out happy with the results. My nails were messy and lumpy. I did not see her buff my nails before polish, no base coat (maybe that gel didn't require it), and she did not clean around my nails at all. They look very messy and debated on going back to get them fixed but didn't have time. My nail tech this time was "Nataly" read more

World Nails & Spa - Lumpy looking. - Nail Salons Near Me - Chula Vista, California

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There are quite a bit of places here in The Eastlake/Otay Ranch area. My wife and I have been to a few of them. We decided to try the new spot here and we were both pleasantly surprised. My wife loves her set. They did a great job with her hands and toes. With my pedicure I really felt like my feet were clean walking out of there and I haven't felt that in awhile! I recommend stopping by if you are thinking of switching up your normal mani/pedi spot. The pricing is quite competitive compared with the rest of the area. read more

World Nails & Spa - Beautiful set - Nail Salons Near Me - Chula Vista, California

Amazing, honestly every time I come in, my nails eattttt ! They're very kind and take their time on the designs! I wanted something cute for Halloween that I can still show off in November read more

World Nails & Spa - Inspo - Nail Salons Near Me - Chula Vista, California

Went with my daughter for a 1 pm appointment for Nina and someone not known. Told that the person taking message put 12 and Nina had another appointment. She had been told it was 12 and waited!! This has happened before and it's ridiculous. Someone who answers the phone needs to be able to communicate properly because it was not Nina's fault. She felt very badly. Not sure I'll come back after going here for quite sometime. read more

The young lady that did my deep nails did a great job, not sure if it will last 3 weeks because they are kinda thin. But they are still cute and look professional. Now the elder that painted my toes did not do a great job. It looks bad and I will have to go somewhere for a re paint. I asked her like twice to clean the edges and the clear coat wasn't on my toes that well. But I still gave her a small tip. read more

My first experience getting my nails done at a salon and it was definitely interesting... I showed the lady the design I wanted (didn't catch her name since no one wears name tags or introduces themselves) which was from a post I saw on Instagram. At first, it seemed like she was following the design to a T, and then I noticed she got real careless of symmetry, evenness, and detail! If you look at the pictures I posted, the designs on one hand are extremely off from the other. My friend and I went together and she got her nails done from a different lady, but her nails were also very unsymmetrical. Unfortunately, we asked for a refund and unfortunately the business owner declined a refund but offered to re-do our nails. Curious about retention? -- my nails were chipping within a few days as well. read more

Do you guys think this was worth $71 I tipped $6 to be nice so $65. They are uneven and personal to me they don't look like they are worth 65 I hope that's not rude andI'm not coming back. Hope this helps someone else. read more

World Nails & Spa - Nail Salons Near Me - Chula Vista, California

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Brian did an amazing job...I love the color he recommended for my nails...it was awesome color...he definitely knows his craft...my first time going there and Brian didn't disappoint me... I will keep going back there. read more

Love the place , very courteous staff and make me feel very special and pampered. I will definitely will come back next time.

Today I went to this salon and was told the wait would be 30 minutes. However, I waited an hour. No problem. It was close to closing so myself and an older lady was left waiting. A man approached us and asked who was first. I replied I was. However, he told both of us to have a seat in the spa chairs and we sat right next to each other. The man told the nail tech doing our feet that I was first. In spite of this, she began to work on the older lady's feet and a different nail tech walked over and began working on her nails. Realizing my quiet frustration, the man spoke with them in their language and the pedicurist slid her chair over to me. She then gave me a card with the prices and services and asked which one I wanted. I chose the basic which was Classic and pointed to it on the card. The lady began to try to remove the price which was $23. Her co workers saw her and told her something in their language. She put the card back in her cart. She then gave me the exact same card but with higher prices and smiled. I looked at her in disbelief. I took my feet out of the water, thanked them and walked out. That was strike two. I could not believe that happened to me. I will never go there again and I will tell my coworkers that go there what happened in hopes they find another nail salon that doesn't discriminate! read more

Wouldn't recommend this place i came to this place to relax after a long week of work and it was rushed nails uneven my fingers had acrylic i understand they work of commission and they want to make as much clients to make money but they need to do things right so that clients come back im definitely not happy i would of done them better myself read more

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I shouldn't have to wait for long periods of time to not get service, because the receptionist didn't want to listen to the specific service I wanted & rush me to sit down. They then wanted me to completely do over my nails when it was completely unnecessary . No thanks ! read more