I had a great experience working with Jason and Edgar. They were very kinda, helpful and informative and would definitely used this service again for any junk removal needs read more

Wonderful folks that helped me with my yearly spring cleaning. They were very quick and very kind. I really appreciate all their help. Thank you so much!! read more

We are in LA and were connected with the group in West Hills, CA. Montonio and his partner Jose were respectful, communicative, prompt and efficient. When they gave me a quote I nearly passed out. My husband and I were willing to pay 5 times more. The local hauler had quoted us 4 times higher and asked us to help him load his truck. Well we are in our 70's and if we could lift the stuff ourselves we would just haul it to the street ourselves and call 311. Anyway, 1-800-Got-Junk asked us to do no such thing, they work in pairs, had no trouble getting everything in their truck and we were done. I will never consider a local hauler again. You've got a customer for life. read more

I scheduled a pickup with 1-800-GOT-JUNK? for 3/26/26 and THEY canceled on me. Fine, I rescheduled for 3/29/26 between 1-3 PM at my brother's home. We had people there waiting, ready to clear everything out... and they NEVER showed up. At 3:30 PM, I called customer service. Sandra put me on hold for 5 minutes, came back, and casually told me they "weren't going to make it" but could offer a discount. A discount for not showing up at all? Completely unacceptable. I asked for a manager. She put me on hold AGAIN for 25 minutes, only to come back and say she "couldn't find one" and would "open a case" and someone would call me tomorrow. Tomorrow? After wasting an entire afternoon and leaving us stranded? To make matters worse, they claimed they tried to call me and my phone "wasn't working." My phone works perfectly fine. No missed calls. No voicemails. Just excuses. I ended up calling a local company, Angel Junk Removal in Cerritos, (562) 341-5430 and they immediately stepped up and said they could be there by 5 PM to get the job done. Yes, they cost a little more, but at least they show up and respect your time. This company is too big, too disorganized, and you are clearly just a number to them. No accountability, no urgency, no respect for customers. I would never use them again. Save yourself the frustration and call a smaller, reliable local company instead. read more

Jacob and Ethan did a great job removing some items dumped behind the business.The were fast friendly and efficient!

Charles and Demagio came to meet at time promised the previous by a customer service rep. also giving me a call 30 min prior to their arrival which was perfect because I did not live at the location. Anyway, they gave me a quote based on the amount of space stuf would take up in truck. it was 500.00 for 1/4 of the truck. seemed fair. I hope that was a good price. I honestly needed to just get it done. The best part is they were very fast. they really knew how to take a lot of stuff fast. I would probably use them again for other similar situations. read more

Jonathan and Roman were great. They were done within 1hr and a half. They were very nice and professional.

Highly recommend this company. From talking to Eric , who coordinated and scheduled my pick-up, along with throughly answering my questions. He was very cordial and pleasant to deal with, which I am finding lately customer service is lacking, but not with this company. They are very accommodating. Edgar, who did the actual moving, was a pleasure to work with. Very efficient , helpful and such positive and kind energy also. To me that says a lot about the care they have toward their clients. He is truly a positive asset to this organization . I am in my 70's and cannot remove these objects.They will be my forever go to company for this service. I highly recommend them. Very professional and always accommodating to your schedule. Just a pleasure to work with. read more

If you'd like to stay on good terms with your building management or your neighbors, Id suggest another service. These guys have been loudly dragging heavy items down flights of stairs and bellowing across our courtyard since 7am (which Im fairly certain is outside the window of when we are permitted to move in and out). But hey- at least Im up early now, right? read more

We called 1-800-got-junk because another service refused to take our "junk". They came out the same day and took everything! Benjamin and Jesus were quick, neat and professional! They even came earlier than expected! First rate experience! Would definitely recommend them! read more

1-800-GOT-JUNK? - Junk Removal & Hauling Near Me

They came to get some things, and their truck was already full. They couldn't get everything, yet they charged me almost $900! They put some things on the side of my house, so I didn't know they didn't take it! There is no rhyme of reason as to how much they charge--they literally just pick a number and charge you!! They came back the next day and told me they were charging me $100, only for me to get an email receipt of $299! They are dishonest! They overcharge and underdeliver! I would like my $100 tip back, as well as the $199 they overcharged me! DISHONEST BUSINESS!! Today they no showed! Please don't use them! Run don't walk to a different company! read more

I booked an appointment over the phone for a garage clean out, and removal of an old king sized mattress frame, boxed springs, and 45 years of stuff, needing to be gone from my parent's house. Sam and Micah were absolutely wonderful! Arrived on time this morning, loaded everything quickly, and very professional. I always saw the commercial's on tv, and no better time like the present to get rid of unused junk. Please people, tip your workers, times are tough, and they much appreciate it. I will definitely recommend them to friends, and use them again. Price was also very reasonable, which I appreciate so much! read more

Worst !!! . They have horrible customer service. I do not recommend this company. They Dont teach there employees how to be polite to a customer. Unreliable. 1 star for worst service. no Quality whats so ever. and over priced. read more

Courteous and friendly. They were running late, but kept me informed. Recommend them.

Alex and Joseph again were outstanding. This is the 2nd time I used this company and I requested these guys. They came on time, packed their trunk up, gave me a fair price ahead of time, and helped me move a few things around so they can get at other items. They were in and out pretty quick and just so friendly and efficient. This is a great and professional company to use. read more

Had an absolutely wonderful experience with the three gentlemen that help us from the Central Coast Office. William, Daniel and Gabriel were the best. Kind, Respectful and Fast. They worked very hard and could not have been better. The three are a true asset to your business. I HIGHLY RECOMMEND THEM FOR ALL TO USE!!! read more

Called Got Junk two days ago and set up an appointment for Friday morning. Drew called to tell me they were on their way. They arrived in the time scheduled. Drew and Sonny were a great team. Very friendly....seemed to like their job and was eager to make me happy! They were quick and efficient. They worked well together. They did equal amount of the loading. They filled up a complete truck with mostly construction material. They gave me a receipt as well as sent an invoice through email. Very professional company. I will gladly recommend them to friends and family. And will request Drew & Sonny again. Many thanks to this hard working team for making my garage look nice and clean! They deserve a raise! read more

My guys were from the Magic Mountain location. I can't say enough good things! The were prompt. They took everything and cleaned up! Very nice young men. I regret today I am not sure of their names. One was Daniel and the other was...Kevin? Brian? Wow sorry I can't remember. They were great! read more

I used the 1-800-GOT-JUNK? office named "LA Metro & Central Coast" located at 6520 Platt Avenue, West Hills, CA 91307 (323-460-4020). I can't recommend this service highly enough. BRENDAN AND ANDREW ABSOLUTELY CRUSHED IT!! They were on time, removed my junk quickly and efficiently, and remained calm when tenants in my apartment building were going nuts about losing their junk. I would definitely use them again. It's not cheap, but it's definitely worth the money!! read more