This nationwide company has a good sales force. They sound professional on the phone but once you schedule with them and get transferred to a local franchise, it's a scam. The building needed paperwork in advance of the move and I had to chase them for days before they sent it. Their trucks are tiny (12-foot dump trucks), they started 2 hours late, and they didn't send enough people/trucks despite knowing well in advance that it was a big job. I had flown in from out of town to empty a family member's condo on a Friday and got seriously screwed by this company. DO NOT USE. read more

I sent the drivers away... quoted me a ridiculous price to haul off flattened cardboard boxes and packing material. I've used this company in the past with far greater items and heavy things at a third of what I was now quoted for light minimum items. I will not be using your service in the future read more

You need more direct and upfront pricing that is in print upon arrival ... This is exactly what I was warned about and why I will never do this again. We agreed on a price (already expensive) and it conveniently "had to go up " when there was only one item left in the room because the truck was "almost half full" -- despite plenty of space. They left me with the wooden mattress box because I didn't want to pay more than what was already agreed on before the work started. The guys were nice but I definitely left this experience feeling like I was haggling and being shaken down. They wanted cash but I was not going to fork over another dime so I just called Miami-Dade bulk pickup instead. there should be more accountability and photos of each haul read more

I called, and within like 10 minutes, they were at my house super quick! They took care of all the junk, no fuss. Honestly, 100% recommend. Great quality and service, really impressed! read more

I used you 1 800 got junk yesterday to get rid of some large furniture pieces I could not use and some trash and when i say trash I mean magazines books papers matches all on the ground of the house. Now when I read junk removal I considered the papers and magazines and trash on the floor junk and the owners son kind of disagreed but in the end he and his helper swept up all the junk on the floor. I was thankful for that! I used 1 and a 1/2 trucks worth for all my junk which cost me 600 for the full truck and 400 for a 1/2 truck (their truck had junk already on it when they pulled up...) They also used all my large black trash bags. I asked for a discount because I paid for those trash bags and them using them when I bought them for me to use was only fair. All in all they did a great job considering what a mess my dads room was in. Trash all over it. He really was a hoarder. A little pricey but they did a great job removing my furniture and trash. read more

I was thrilled at the service of removing my old electronics until 3:15 am when I was notified that someone was trying to access my personal information from an old iPhone. I don't know what they do with their hauls but it didn't take long and now I am concerned what else will try to be accessed. The two young men were very courteous and organized. Hopefully I don't have to deal with identity theft. read more

I am a realtor in Florida and sold an apt that had to be delivered empty. All furniture removed. I called a charity but they only took half of the items. They gave me the name of 1800-got junk. I called them and we made an appointment, they showed up as promised and took all the items. Good price, great service! I highly recommend them. I had called another company before and they said they were busy, text them the info. I did and they never called back. read more

1-800-GOT-JUNK? Miami - Junk Removal & Hauling Near Me - Miami, Florida

I had a great experience with the company. Everything was seamless. They worked hard and were on time. They even gave me a 40 minute heads up when they were on the way. The workers (Josh and Richard) were professional and explained the pricing very clearly. They filled an entire truck and took about two hours. Although it was pricey the job was done fast and right. I'd strongly recommend the company, and wouldn't hesitate to use them in the future. Thank you Josh & Richard!! read more

Honestly, what a horrible company. WOULD NEVER RECOMMEND TO ANYONE. Booked on 12/15 to have a removal done for 12/17 between 4:30-6:30. I was not contacted 12/15 OR 12/16 to notify me of any problems with my appointment. I specifically scheduled for late evening because I would be working earlier that day. I was contacted at noon DAY OF to ask if they can do the removal at that time because they were finishing up with their other appointments and would not be in my area later on that day. Okay? But, I am working and cannot just leave! I explained this to the guy that called and he reassured me that ANOTHER CREW would be back out for my appointment. Fine. No harm no foul. I THEN received a call at 4:37P. No one is available to come for my appointment because they were all finished earlier in the day and their boss could not let them have a large gap in between appointments. WHAT?! How is that my fault? I was given an appointment time. I had this appointment confirmed. The guy told me that all he could do was reschedule me. I told him I was available all Sunday morning. He called me back at 5P 12/17 to confirm for 12/19 @ 9AM. I told him I was upset, but as long as it was done on Sunday, it would be okay. CURRENT TIME- 11:27 on 12/19. No one has call. No one showed up. What an awful company. Completely unreliable!!! read more

1-800-GOT-JUNK? Miami - Junk Removal & Hauling Near Me - Miami, Florida

I couldn't recommend these guys more!!! Gus and Brendan were the BEST!!! Fast, efficient, beyond helpful!! Would use them again and again. Thank you for all your help!!! read more

I called for a same day 3-piece sectional couch removal from a high rise apartment. The woman on the phone was helpful and explained the process and cost. They sent 2 gentlemen within a few hours of the call to get the couch. Juan and Vincent called before their arrival and when they arrived they were extremely polite and professional. They were careful and considerate when removing the furniture from the apartment and did a fantastic job. I was Really impressed and would definitely use this company again as well as recommend it to others. Thank you! read more

We are so happy to have KINgsely and Julio come to our home today. They cleared the junk and were so respectful and kind to deal with. Coming into my home Kingsely removed his shoes without being asked and moved a chair that was so heavy and he never saw any barriers and got it done! Both of the guys deserve praise and to be recognized for being great employees. read more

Unfortunately, I had high hopes for this company with such great reviews. I had scheduled an appointment for a small junk removal for today, time blocked off 1:30-3:30 pm. I get a phone call at 10:30am stating they were finished with jobs for the day and asked if they could come immediately. Living in a high rise, my elevator was blocked off only between 1-4pm. I said they could be here at 1pm sharp to start the job. They agree and say they would be here at 1pm sharp. Great! Early finish to the day. 1:30 rolls around and I call to ask if and when the movers would show up. I was told they would reach out to me momentarily. 3pm rolls around- still no word. I call, they say they would be in touch momentarily. Mind you, my appointment was scheduled 1:30-3:30pm. I receive a call at 3:10pm saying the movers were backed up at another job and to reschedule. Why would I reschedule if they weren't accountable to show up for the first reservation? A day wasted, with poor communication between the company and client. Very unprofessional service. If you are on a time crunch to remove furniture, please avoid this company. read more

Night mare experience. wish I never had called. Stole cash from my wallet then dumped my stuff in my parking lot.

What a great pair! The customer service was second to none with Kingsley and Juan. Very professional and easy to talk with. I'm extremely happy with the way they came into my apartment and took away everything so efficiently. Thank you for the great service and friendly attitudes! You guys are the best! read more

Had a confirmed appointment for a Thursday in Miami to remove a couch and selected pieces in my apartment for 11 am to 1 pm. I got a text confirming that that they would be there on that day. Around 11:30, I got the first call stating they would be delayed at a job in Coral Gables. Then around 12:30 or so, a second call stating they would not be able to come until 1 pm. We kept sending text messages to ask about status of pickup. No response. We waited until 1 pm and no show from 800 Got Junk We had to get on the road (moving truck). I showed my family the confirmed email appointments and texts. Not good service. We're going to send the bill to them if the apartment people bills me for the removal of the trash. Big national company doesn't have multiple trucks in the area to do pickups?? This was a weekday; not weekend. Don't recommend this company. read more

Sal came and helped us out during a very difficult time clearing out. He was professional, on time, courteous, detailed and hard working he was efficient and was very considerate of our things. Highly recommend. Thank you Sal for your great service! read more

These guys are excellent - they call you the day before to confirm they're coming. They call the morning of to let you know what time. Kingsley and Mark were the crew who came to my place and they were friendly and easy to work with and knew what they were doing. I would recommend the company and these two guys to anyone. Good people and fair pricing!! read more

Thank you Mark and AJ for your prompt and swift service! They were in time and courteous and left the area clean. ! Will definitely use again! read more

Awful company. Confirmed my appointment for 2:00-4:00 PM today. Booked a week in advance. At 4:00 PM they called to say they would not be showing up. My lease ends on Thursday and now I'm in serious bind because of their unprofessionalism. read more

Lorian and Cesar were great! Courteous and hard working. Estimate was accurate and team was on time.

You should call 1-800-GOT-JUNK, and you should ask for Kingsley and Soloman. Our experience from booking the appointment online, to receiving confirmation calls, to a prompt arrival and efficient junk removal, was flawless. They hauled away big cabinets, a wheelbarrow, an old fridge, an old ladder, broken blinds, glass table tops, and tons of boxes. In and out in less than an hour and now we have our yard and garage back, as well as our weekend back. They even swept up the garage before leaving. Thank you for the friendly service and the speedy work. read more

I wish I could give 0 stars because they did absolutely nothing. We hired them to remove items from our house due to fire damage. We completely explained what happened and what we needed over the phone. We even offered to meet them at the house prior so they can look at it. We were told over the phone that it won't be a problem and set up a time. My husband and I both took the day off and met the people at the house. They said they couldn't do the job, said they "thought about calling and asking what exactly the job entailed beforehand" but decided not to. Then they left. I called the 1-800 number again and they said they saw all the notes we had told them about the house, talked to the people who drove the truck, and said there was nothing they could do. They didn't even apologize. I DO NOT recommend this company. What a waste of time. It made an already horrible situation worse. read more

Great 5 Star Service from Solomon and Kingsley who picked up my junk, stuff I'd been storing for way too long in an un-air-conditioned space, including a mattress and a carpet that smelled from Miami dampness. I am shocked how much stuff they "stuffed" into a half of their small truck. The truck bin sides are super high, so they are able to load more than you can imagine in that short space. I had expected I might have a full truck load of junk, but it was only half, so I was pleased with the price and with the junk-free garage I had once they were done. Solomon and Kingsley called ahead to let me know exactly when they were coming, and they arrived exactly when they said they would. And, they were as polite and respectful as can be, especially doing a true "dirty job." They wholly deserve 5 stars, and I wouldn't hesitate calling them again. read more

Cesar and Joey were great! They called me on time, showed up on time and were very fast and efficient on their work. Would love to have these guys come again next time! read more

Best decision was to call these guys for my hauling needs. If you're in the need to have junk hauled away, give these guys a call. Jorge and Joey did a PHENOMENAL job. Hard workers, hauled everything that was requested moved and left things tidy and in order when they were finished. read more

The service was great! Mark and Joey were very professional and finished the job in great time. They called before and were spot on with their arrival time! I look forward to using 1800 got junk again! read more

Excellent service from Joey, Brian, & Matt!!! They removed my stuff quickly and with expertise. The price was good and I am relieved I didn't have to do it myself. Well worth the call for a quote and the decision to have them do the job! read more

Great service. Chris and Jordan were super professional and helpful! They came out really quick after they were called and worked with me to get everything removed. read more

While assisting my girlfriend with her move while she was out of town for the week. I called a few places to get some furniture removed from the new place she is moving into. When I called 1-800-GotJunk they told me it would be $134 to fill 1/8 of a truck and then from there it would be small increments with the more stuff it is. First, their trucks are really small to haul stuff in. So, that's the first trap. Secondly, the increments are not "small" at all. Ended up being $430. That's way more than we thought we were going to have to pay according to the phone call I placed to them. The one good thing about the service I received is the drivers. They were really good guys who did their job great and were helpful. No complaints with the department. 1-800-Got-Junk needs to be more honest with the size of their trucks when giving people prices and don't say small increments when it's not. We felt deceived when receiving the quote but at that point we had no choice to accept it because we were moving stuff in that next day. Again, I'm really disappointed with this company and conversation over the phone that made me decide to pick them. It was not up front and honest at all. Will not be using them again or recommending. read more

This company is Awesome! I called at 11pm and was able to get an appointment for the next morning. They called to confirm and were on time- actually early when someone canceled. The young man, Joey, was friendly and did a great job, explaining about how I would be charged. He also swept up the area when he was finished. It had help the process that we had bagged up everything the day before. I highly recommend this company! read more

Josh, Sal and Chris were on time and very professional, I had no complaints. Will use them again. I had a lot of cardboard boxes that I need to get rid of. read more

1-800-GOT-JUNK is a quick, easy and efficient way to get rid of any old "junk" that no one else will take off your hands. I had old furniture that no donation organizations would come pick up and 1-800-GOT-JUNK saved the day for me. It was easy to book and confirm my appointment online and the staff was very professional. In particular, Kingsley and Julio, who were the two who actually came to remove the furniture were kind, hardworking and professional. They communicated very clearly the process and pricing upon arrival and seeing what hat to be removed, and were quick to get the job done. I will definitely use this company again and definitely will request Kingsley and Julio. read more

Horrible experience and no follow up from management after requesting to handle my bad expereince directly, rather than online. Booked them weeks in advance for a planned move. My window was after 2PM. They called me at 12PM and asked if they could come early. I said I was 45 minutes away and they said they would see me in an hour. Three hours later (4PM) they called and said they were running late at a job in Hallandale. My job was in Pembroke Pines. They show up almost at 6PM, and did not have enough space to take my items! They went to another job in my window and were not prepared for my items. The rep did not care, he was rude, condesending, disrespectful and did not care that I was left with a garage full of stuff the day before I had to be out of my house. I escalated to corporate and they told me I would be contacted by the local management. It never happened and I will never use them again. Do not use them! You will be stuck with items and a large bill. read more

Thank you 1 800 got Junk Florida S.E. FOR GREAT SERVICE! Joey and Spencer were super prompt and courteous, very patient with me. I will definitely use your service again. read more

This was our first time using this company. They were recommended by several companies in our building, who recommended them to the building management team, who then recommended them to us. That was quite a few 5-star recommendations, and 1-800-GOT-JUNK did not disappoint. From our first call until the pickup day, every person we talked to was professional, efficient and a pleasure to deal with. The drivers were exactly on time and very helpful. I highly recommend this company. read more

The first time I used this company I had a great experience but the second, it was bait and switch. Once the person arrived he quoted me 400 dollars to remove a kind matress with a box springs and 550 total once I was quoted 200 over the phone. Before you waste your time with these people make sure that they quoted the correct amount. read more

This was THE WORST EXPERIENCE I have ever had with a company! They canceled my appointment TWICE two days in a row and on the third day they came one hour late after my window. I took days off of work and all I got was 20% off! i will never use this company or recommend it EVER! read more

Today was the second time we have used this company and again we we were extremely satisfied . The service provided by Jordan and Kingsley was 100% professional. Prompt arrival and no mess. We highly recommend them! read more

I called 1800GotJunk to remove a queen bed and couch from a 500 sq ft apt in Miami. I was told pricing for that will start at $138. The lady then asked me if there is anything else I'd like to add, and I listed a handful of other items, but said the most important thing is the bed and couch since it's difficult for me to handle myself. The men arrived to my apartment and told me everything would be $600. I said i'm sorry, but that's too high. I said let's just get rid of the big items like the bed and couch as originally discussed. They then told me that the bed and couch would be $300 and showed me a sheet with itemized pricing. I told them sorry, but i can't and wish I was told that over the phone when I called originally. I then called the company to see what happened and the agent on the phone was rude and argumentative. All I wanted to know why I was quoted $138 when the total price upon arrival was $300. The agent's only answer was that I'm wrong and they're right. To be honest, I've never been spoken to by anyone in this manner before in my life. Either give me pricing or don't, but telling someone pricing for a queen bed and couch starts at $138, when it's really $300, is deceptive. This company LITERALLY has an itemized price sheet with things like bed, couch, table, etc yet doesn't tell you on the phone. There's no excuse for this type of bait and switch. Instead they say $138 so you book them and then hope you'll pay the extra after you've taken time of your day to meet their workers. Skip these guys and go with a company that's more transparent with their pricing and also workers that don't argue with their customers. read more