This team absolutely rocked!! Thank you TJ, Tim, and Joseph for being amazing!! I definitely recommend this company, they are very professional, timely, efficient and overall on point. read more

Ordered a pick up online for a riding lawnmower. Some how they managed to assign the wrong crew to the pick up. The crew was great, they made contact explained the issue and directed me to call the Lakeland branch or customer support. So they were great. The customer support took my info said they would handle it and they would let me know. I found out just canceled the whole pick up. But never let me know. I only found out after waiting 45 min for an update and calling them back after rescheduling with a different company read more

I used them in the past to haul away trash from my garage and the price was fine but today I scheduled a trash removal of some amazon boxes , and the total of boxes was 15, and they had the nerves to tell me they will take them for $390 to haul away empty boxes and the reasoning behind the high price was because they got bought out. talk about trying to take advantage of people. I found another company in Davenport to take the same boxes for $75. I offered them $100 to come today and boxes are gone. 1-800- GOT JUNk definitely lost a customer read more

price, i had a sofa and lovseat removed- cost $750. way too expensive! people doing the moving, thogh, were efficient and professional.

Grant and Austin helped me out and they were amazing!! same day, efficient, and kind. very grateful!! Thank you again!

It is a total scam. I was moving and had a few very expensive antiques to give away. They showed up and changed me $800. I was robbed and had to pay to be robbed. We were moving the next day and I had no choice. People would have paid me if I had listed it on marketplace or craigslist. Stay away! read more

1-800-GOT-JUNK to the rescue!!! I run an Airbnb and was left in a pinch when a guest left an absurd amount of trash that had to be removed before the next guest checked in that same day. Sean & Curtis were on my doorstep within an hour, were super professional, gave me a reasonable quote, and physically loaded all of the trash into their truck while in the pouring rain. Sean and Curtis were great! Very grateful for them helping me out, will definitely use again! read more

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Just had my fridges and junk picked up by J.T and Antonio. It was quick and easy. Called them and they picked up everything the same day. J.T. and Antonio were polite, professional and thorough. If/when I need more junk picked up, I would be more than happy to have these two polite men take my items. Thank you so much. I recommend this company!!!! read more

Don't call this company. I used this company about two years ago and was pleased with the service so I called again today. I clearly told the dispatcher that I had used this company in the past and what my pricing expectation was. Company shows up to my home and said I had a half truck of junk and the cost would be $700.00. Mind you the last time I used the company they quoted me a removal fee of about 125.00. This time they wanted a $700 removal fee and another $300 to put the junk on their truc. This is a clear bait and switch situation. This company should have disclosed their NEW pricing structure when I made the appointment. They did not and I will never use this company again. The pricing structure is what it is. One price for a half load and one price for a full loa, plus $300 labor. Just disclose this up front. Had they done so, I would not have made the appointment and I suspect they are well aware of this. I am very disappointed in this company. read more

These guys are awesome, I had Jack, Tim, and Jessie out and wow such fast, easy service! They were also just so happy and personable. I feel like I would chill with these guys on the weekend! read more

What is customer service? It is having a team like Thomas Payne and Dwayne Trawick Jr. from 1-800-GOT-JUNK arrive at your house to pick up your stuff. My appointment was for 11, but they sent me a text at 8:30 to see if they could come over earlier. I was delighted and replied yes, come on over. They were here in 10 mins as stated and with smiles and a sunny disposition they told me what the cost was going to be and the forms of payment. Then they proceeded to load my stuff. They were very gracious and did a wonderful job with a smile. They took everything. So I highly recommend Thomas and Dwayne, because they really know what customer service is as they do their job with a smile and great conversation to boot. Andrea read more

I received great services from this company today, 03/16/2024. The team that assisted me was Jesse O and Luis (Orland, Fl.) They were friendly, knowledgeable, explained how the company comes up with their pricing, gave me a quote, and was able to assist me with removing three major items out of the house immediately. What an amazing team!! Great customer service! I will recommend this company and team to my friends, family, and colleagues. Keep up the amazing work! read more

Today, was an absolute financial exploitation and possible theft at my residence. Two trucks showed up, and 5 guys scattered around my house and garage, loading up items before an agreement. Next thing I know, a quote is provided for almost $400 - all of these items could have been left on the curb for free pick up. A couch, chair, ottoman, toilets, and a table. A couple hours later we noticed an expensive area rug was missing. Not surprised considering they kept trying to add items to the bill. read more

Tommy and Clayton crushes it today for us in Kissimme. They did an amazing job helping us clean up from a move this afternoon. Although it was late in the day they showed up cheerful and ready to work and managed to get a really large job done very quickly. Thanks again guys, job well done! read more

We had a leak that damaged a lot of stuff during a move. I called -800-got-junk Orlando and was very impressed with every interaction I had with them from booking the appointment, rescheduling (when I decided I needed more time), to the the team that came to remove our items. The team, Clayton and Scotty, were hard working, professional, helpful, and overall created an excellent experience. Hands down I would use them again and recommend them to anyone. read more

In Ocala, FL. From phone call to request pick-up to the pick-up of the stuff, everything was perfect. I will call them again, when I need them. read more

so long story short a family member passed away and the house was bad full of trash we had got a 30 yard dumpster and filled it within a couple hours and still had a lot more left in the front yard i heard about this company from a co worker so i called them cuz the dumpster company couldn't come back out for two more days and we couldn't wait cuz of the hoa so i called and talk to them explained the situation and the two guys that came were very polite well mannered sweet guys and did everything they could to help us out cuz of the situation we were in they took two truck loads for us for a very affordable price they took everything out of the front yard on both sides of the yard for us we are so grateful for all they did for us we even tipped them generously for all their help and understanding and patience very excellent company i highly recommend them and the two truck loads they took was even cheaper than the dumpster sitting in the driveway wish we would of just went with them from the start very happy customer here read more

I went online and booked an appointment this morning, and now all my construction debris is gone. Concrete block, tile, splintered wood with nails in it, etc... all gone, and my back is very happy about it. Devin and his crew were extremely polite, courteous, and professional. I'm so happy I booked these guys!!! read more

Crew keeper me updated on their arrival time which made it easy for me to jump back and forth from old house to new house.. arrived professionally and did their work in a timely manner.. I've used this service multiple times and I would recommend to everyone read more

Fast response time, very professional and provide COI. Highly recommend Jason and his team!