The team is amazing! Both Carrie and Gina helped me navigate renewing my policy. It's not…read morecomplicated, I just needed extra help. Haha! So grateful to have the Kessler Alair Insurance team on my side.

Since the start, I am extremely pleased with such great customer service from this team! Very…read moreattentive staff . I will shout out Gina, she's a pleasure to work with and always makes sure I understand. I appreciate your team !

I've had a great experience with Teran Family Agency. They're very knowledgeable & polite staff,…read moredetailed needs assessment and ability to easily answer my questions sets them apart. I feel as though my hard work is protected! And you always get a live -person on the phone.

Overall, Gabriel has been very friendly, knowledgeable and professional. He has exceeded all…read moreexpectations I could possibly have. He has definitely put in the extra effort to make sure I've been helped during my claim process. I really appreciate that! That above and beyond attitude sold me. Thanks Gabe!

I am coming out of Yelp hibernation to write this long overdue review for Shelina Martinez. Earlier…read morethis year, I contacted her when I shopped around for home insurance quotes. She gave me sound advice that helped me to negotiate a better rate with my existing provider. Even though I did not end up purchasing a policy from Ocean West, I was so impressed with Shelina that I recommended her to my best friend, who eventually switched over to her. Shelina is wonderful - communicates clearly, responds promptly and listens attentively to the customer's needs. I wholeheartedly recommend her.

I've been meaning to post a review. Been with Shelina for many years. Quality service. Extremely…read morehappy and appreciate Shelina's excellent service. Extremely helpful in helping meeting what I need for my home. I would recommend her agency and her services when looking for any insurance needs.

This place is always good and fast came here to do my registration renewal and let me just say I…read morewas In & Out in 5min this place to me is better then wasting my time at the DMV thanks to Faith good people. Also she mentioned they also provide mechanical services a few blocks away I definitely will try besides we always gotta support small businesses in our community thanks Faith! Best regards always Jose.

I have been in this office a number of times and have fell in love with the service and…read moreprofessionalism in every way possible. I hate waiting and hate that no one in DMV is willing to help and answer my questions, all the attitude and long waits. Faith has been so helpful, no waits with long lines, she answers all my questions and provides me with the best service. If anyone doesn't like to deal with the unprofessional personals at DMV, I definitely recommend her services. I'm glad I found this place.

Came on a Wednesday, 10 minutes before they opened, with no appointment and was able to be helped…read moreout easily. The lady in the front told us it would be a 40 minute wait but actually ended up being only 25 minutes. The process was fast and easy for our fingerprint scan. Thank you!

I had a great experience at this location. The staff was very accommodating friendly and…read moreprofessional . They made provisions for me to complete my fingerprinting which I greatly appreciate

I received an unexpected Retirement discount on my home policy…read more Thanks for the mailer informing me of the offer and second for the quick update to my policy. Always satisfied with your service. It's much appreciated.

Maricela Guillen is the best for many years. Always a satisfied customer. Good above and beyond!…read moreThank you!

Dan was very accommodating and friendly. We needed a last min vin verification right before the…read moreholiday and he made it happen! Thank you, Dan!

Definitely recommend! Daniel was super friendly & helpful. It was easy & fast. Needed to get our…read morecompany truck a bin verification as it was from out of state & he got it done. We appreciate you.

I was referred to Fred and it was nothing short of a blessing coming to him for my insurance policy…read moreneeds. From the first time we spoke he has always been extremely helpful and knowledgeable. I felt confident in all the information he gave me and how he very professionally guided me through any questions I had. I've had my policy with him for over a year now and can surely say every time I've picked up the phone he's left me at ease knowing my vehicles are taken care of insured by this agency. As well as knowing that if I leave a voicemail my call will be returned the same day. He has saved me over $2000 on insurance costs and will definitely be referring anyone and everyone to him. Thank you Fred for always being so helpful!

I get it, car insurance is one of those things that you wish didn't exist until you need it due to…read morean accident. But that's exactly why I love Direct Buy insurance--Fred from Direct Buy makes it SO hassle free and SO cheap to get insurance that I honestly don't even have a broken heart every time I see the payment made for my car insurance. This guy really takes his time to make sure you getting the best coverage for the cheapest price. I know I know that's a cliche thing to say but, DO YOUR RESEARCH... shop around and when you find your CHEAPEST quote take it to Fred and he will surpass your low price and surprise you. Trust me. I never leave Yelp Reviews but this guy definitely deserves it. FRED THANK YOU!!! You are a gift from heaven brought down to the people of America!! Saving humans money one by one.

Not sure if there was a staff change or just incompetent new hires. I called specifically to make a…read morepayment to avoid charges in an old account. Well the Rep did not get the manager, manager never called me back, did not turn off auto pay, I got charged and now one of my accounts is screwed. I had to go straight to the exact insurance company and they told me the Rep at Infinity did not know what she as doing and did not do her job. Point is find another broker. These people do not know what they are doing, lack professionalism, and do not try to help. Don't waste your time.

Worse insurance ever and than they have the audacity to go on insurance rate to 300$ with no rental…read morecar coverage fuckn scam and they are rude