I was very pleased with the service I received. Very professional and friendly. They handled my…read morerequests in a timely manner.

The team is amazing! Both Carrie and Gina helped me navigate renewing my policy. It's not…read morecomplicated, I just needed extra help. Haha! So grateful to have the Kessler Alair Insurance team on my side.

I rarely make reviews. However, I had to take some time to give Winston Jr. a phenomenal review! He…read morewas a pleasure to speak with. Helped me with my mother's insurance. Which had skyrocketed due to her age. He with no request from me took it upon herself to look for a more affordable insurance. I'm so thankful he took the time to do that for me. I will be forever grateful to him. With hard times that we're dealing with at moment, every penny counts. I'm recommending him to all my family & friends! You're best! Thank you again for all your help!

Amazing customer service. I have been a part of their services for years and I will not be leaving…read morethis company anytime soon. Their services are incredible. Great response always available to answer any questions and their prices. Do not compare to anybody else. I highly recommend

Ask for Kiana! If you have a shifty driving record, you need not be Embarrassed here! Come get…read moreyour SR22. I got my policy at a great price with awesome service. I've been putting off this call, thinking it would take a long time. Nope!! Kiana gave me some competitively priced options to pick from and I got a policy in 15 min. E-docs where emailed to me and I was insured. I had a great experience and I'am sure you will too.

I recently spoke with Ms. Yesenia Briseno about changing my Insurance to Acceptance Insurance. Ms…read more Briseno was very helpful answering my concerns and needs. Her knowledge and understanding was outstanding!! I highly recommend her and appreciate her patience with me!! Although Acceptance Insurance was unable to beat my current Insurance, she remained very professional and patient with me. Hats off to Ms. Briseno for doing a great job!! She is very deserving of a RAISE!! Thanx go out to her and her associates! R. Rudd

I wanted to thank Alexis from Farmers Insurance for providing outstanding customer support and…read morereally getting the job done. He is a dedicated professional that won't let you down. Job well done!

Don't expect to ever talk to John. But you'll be sent to one of 15 other newbie agents who don't…read moreknow anything about insurance. None of them are friendly or helpful. They dropped me last month since I'm in a semi-fire zone(Glassell Park?) and didn't fight very hard to keep my business. Just said we're sending you to Foremost and your premium is now 3x what it was. Anyway, glad this all happened because I found a great agent with Bamboo insurance and the customer service is A+.

You cannot miss with Nona Tirre. Nona is a high energy and gracious professional insurance agent…read more She really cares about her clients and is oriented toward individualized customer service. Nona throws herself into anything she does, and that will include helping you with your needs if you chose to work with her. She has been honest, caring and skillful in helping us. When you need her comforting help, you will be glad you chose Nona.

I love this office! Lily is always so nice. When I contacted them for a surety bond, Lily made the…read moreprocess so seamless. I even had to increase the original amount and she helped me through the entire process!

Best price my agent jeanette yepez saved me 700 yearly . Jeanette very profesional, nice and…read moreeducated me on the insurance I got .. I definitely recommend to stop by and see jeanette for a quote . Im so happy i made the change .

My insurance was up for renewal with Bridger Insurance who was charging me roughly $700 total split…read moreat the beginning of this month and at the end of this month, which is why I wanted to make the switch because it's a renewal and I should not have to put a down payment again. I already had an issue last year with freeway insurance when I was charged $1,000 for insurance and a broker fee I was never told about. I spoke with Yvette Acosta this time who said she can rewrite my policy and it would be cheaper. I was charged roughly "$500 for the month". As I was signing the documents and reviewing them I seen another charge at the end of this month for roughly 300, which is more than my old policy to continue it. That's a total of 900 to start it. I asked to call back and I looked into it further and saw that the new policy was more expensive. What they did was ask for AN EVEN HIGHER DOWNPAYMENT to make my monthly payments look cheaper. I called back and to my surprise she was in "meetings constantly" after taking my initial $500 payment. After multiple attempts to speak with her I finally got through and confronted her about it. I was told that the payment was $500 this month of May. She was never transparent/clear that I was going to be charged an additional payment of $300 at the end of May. She was rude and told me she did not know where "my math came from". She added everything up herself and saw that this new policy was indeed more expensive than my old one. I asked for my $500 back which they submitted a claim but now can take up to two weeks. Don't come here! Not worth the hassle. I wasted 4 hours of my day.

I am coming out of Yelp hibernation to write this long overdue review for Shelina Martinez. Earlier…read morethis year, I contacted her when I shopped around for home insurance quotes. She gave me sound advice that helped me to negotiate a better rate with my existing provider. Even though I did not end up purchasing a policy from Ocean West, I was so impressed with Shelina that I recommended her to my best friend, who eventually switched over to her. Shelina is wonderful - communicates clearly, responds promptly and listens attentively to the customer's needs. I wholeheartedly recommend her.

I've been meaning to post a review. Been with Shelina for many years. Quality service. Extremely…read morehappy and appreciate Shelina's excellent service. Extremely helpful in helping meeting what I need for my home. I would recommend her agency and her services when looking for any insurance needs.

This agency has been very helpful, my family has been insured with them for several years. They've…read morealways been super prompt answering my questions and addressing my needs quickly. Very professional team, and I would highly recommend!

Best customer service. The staff is wonderful ,especially Lorena She is very knowledgeable, ,…read moreand has great bed side manners. What I like about this insurance office , they don't charge brokers fees Like other insurance offices.

Always helpful and prompt with any concerns. Highly recommend! They make things easy.read more

Maricela Guillen is the best for many years. Always a satisfied customer. Good above and beyond!…read moreThank you!

This place is always good and fast came here to do my registration renewal and let me just say I…read morewas In & Out in 5min this place to me is better then wasting my time at the DMV thanks to Faith good people. Also she mentioned they also provide mechanical services a few blocks away I definitely will try besides we always gotta support small businesses in our community thanks Faith! Best regards always Jose.

I have been in this office a number of times and have fell in love with the service and…read moreprofessionalism in every way possible. I hate waiting and hate that no one in DMV is willing to help and answer my questions, all the attitude and long waits. Faith has been so helpful, no waits with long lines, she answers all my questions and provides me with the best service. If anyone doesn't like to deal with the unprofessional personals at DMV, I definitely recommend her services. I'm glad I found this place.