Wonderful job! Dakota arrived here right on time and did everything that I Required.. Very efficient....Who experience was 1-A Doug B. Hickory read more

Absolutely terrible service. They showed up, didn't fix the problem, and then just left. Somehow they still thought it was okay to charge me $300 just to come out and another $200 on top of that -- for doing nothing. Paying $500 and being left with the exact same plumbing issue is ridiculous. Huge waste of time and money. Do not recommend this company at all. PS. I called to inform them that the problem still exists. I was informed for another $300.00 they would return. I understand that it is Christmas Eve, that is why I paid a premium for service. Never would I recommend this company to anyone! read more

We had a water main break that left us without water. They showed up promptly after we called them. We were given two quotes, one for a patch which was done right then and there and one for a new water line if we wanted it. The quotes were very reasonable. The service men showed up at the agreed upon time and within 6 hours removed bushes, used an excavator to run the new lines under the pavement. When finished they put the bushes back exactly how they were without any damage. The company was very friendly and service crew very knowledgeable. We felt very comfortable they knew exactly what they were doing and very considerate to handle our landscape with care. From beginning to end we had an extremely good experience in this desperate situation. I'd like to thank Billy, Jacob, Luka and Heather for an excellent job. I definitely highly recommend this company. Thank you all for a job well done. Marti read more

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1-Tom reached out after my one star review and offered to refund what I had paid. I said a credit would be fine. Coincidentally, I had another plumbing issue a few weeks later. Jacob from 1-Tom came out and fixed it perfectly. read more

Quality and timely service. The technician made sure to keep us informed throughout the process and made recommendations on preventative measures to avoid reoccurrence. We received a follow-up call the following week to ensure our needs were met and we were satisfied with the service received. Top notch! read more

Was an after hours job and after calling every other plumber listed 1-Tom finally answered. Marty was professional and let me know the cost up front. Hopefully I will not need again soon but so thankful he was able to resolve my problem. read more

Unfortunately we had to call 1 Tom Plumber back out for our bathroom overflow. As with their previous visit they were extremely professional and resolved the issue. I think what impressed me the most....Marty actually came inside and scrubbed my mothers tubs that had overflowed. That is customer service at its best. He and Billy are a great team! If you have any plumbing issues call 1-Tom Plumber! read more