The owners are both professional and courteous, always offering rides home, and have even picked up…read morea flat tire from my work place.prices at more then fair and work is always top notch. I Always recommend to everyone in need of automotive service. And their always busy which says a lot.

I can't say enough positive things about the incredible experience I had at Kal Tire in Williams…read moreLake, BC. They helped me through what was one of the most stressful situations I've faced as a parent on the road, and I am truly grateful. Before arriving in Williams Lake, I had my brakes changed by a business in Washington State--a business I won't be returning to. Unbeknownst to me, they had installed my brake pads backwards, which created a terrible and worsening metal scraping noise. As someone who isn't mechanically inclined, I had no idea what was going wrong. But I knew something wasn't right, and I was about to drive through the Yukon for the first time with my 5-year-old son in the car. I was far from home, uncertain about the road conditions ahead, scared I couldn't afford a serious repair, and trying to hold it together for my son, who was watching closely. I showed up at Kal Tire in Williams Lake first thing in the morning, prepared to beg for help. They didn't hesitate. Despite not causing the issue, they immediately welcomed my son and me inside, out of the cold and rain, and into a warm, comfortable waiting area. Then, without delay, they lifted the vehicle, identified the problem, and corrected it. The technician--whose name I regret not getting--was incredible. He even covered my car seat with plastic to keep it clean, which was such a thoughtful touch, even if, after hours on the road with a child, it couldn't have gotten much messier. He reassured me that my car had been safe up to that point and would be safe going forward. His kindness and calm presence were exactly what I needed. I was so overwhelmed with relief that I cried when I got back into the car. As a nurse working long hours and traveling cross-country with a young child, this act of compassion and professionalism made all the difference. Kal Tire didn't just fix my car--they helped me feel safe and supported when I was far from home and deeply stressed. If I could give more than five stars, I would. I would absolutely go out of my way to do business here again. Thank you, Kal Tire Williams Lake, for treating me and my son with such care. You are a rare and wonderful example of what true customer service looks like.

Absolutely amazing service. Got towed in from 150 Mile with a 3 tired car and Kal-Tire had the best…read moreturn around and customer service in town despite the part being ordered from California. Dawn at the front desk and the boys in the back get it done!. If your makin a trip and passin' through, it's always worth a checkup and be safe then sorry! -Orion from Bella Coola and Victoria- 93' White Lexus :)

Amazing service on our emergency flat tire repair. They fit us in and fixed the hole, swapped the…read morewheels, reinstalled the spare underneath the car all for 30 bucks. Great COVID-era protocols as well.

If I could give it a -10 star I would. Terrible and rude…read moreservice. We had a flat tire and then our spare tire also went flat We were towed there after calling them to confirm that they had a tire for us in stock. They immediately told us that they would not fit us in which we said ok but we needed confirmation that they had a tire as we would have to stay in a Hotel and both miss work the next day. After waiting over 3 hours in which the front service person (no name tag) only went once to find our tire, I then talked to the manager Andrew Fully explaining our situation his only response was : "We're too busy to look for your tire, come back tomorrow and we'll look then" :((

Had a good experience here, needed a tire for my pickup, they had a good one on the used pile,…read morecharged me $35 for installation and balance of an LT tire with pretty good tread left and disposed of the blown tire. Quick & friendly.