I had a great experience with Kierra. She explained the process well and was very personable. I…read morewould absolutely recommend her to anyone experiencing sugaring for the first time.

Couldn't say better things about sugar me and the people who work here! Amazing job sugaring. Went…read moresomewhere else due to availability and left with large bruising. The girls at sugar me were super helpful and offered products to help relieve the issue. Would highly recommend. Coming from someone who has been doing sugaring for awhile and has seen many people you won't be disappointed.

Tore the skin off with too hot wax and putting it down in my right outer socket. Had been going…read moreabout a year with mixed results but somehow it was my fault and expected me to pay for it and saying they just can't make me happy and I just didn't want to pay? Couldn't roll my eyes hard enough. And they hold grudges if you point out anything they missed or over charged you for. Haircut I got was nothing to write home about.

I see Wendy and had her give me a good chop at my first appointment and she did amazing! Been…read moreseeing her ever since!

Very happy I found Tara, my new and forever stylist. My cut and color is the best it has ever been…read more Highly recommend her.

I'm so, so low maintenance about my hair it's honestly sort of embarrassing. So much so that I…read moredidn't think anyone could screw my hair up, but alas. I went to a girl named Hayley (Haleigh? Hayleigh? I'm not sure how it's spelled) at the north Ames location. I just wanted my hair trimmed and a lightened -- balayage, highlights, whatever -- I didn't really care. I always trust my stylist to do what makes the most sense. That's it. Trim the dead ends and make my hair blonder. She seemed confident so I totally trusted her. First, she left me sitting with bleach in my hair for 40 minutes while she LEFT to go eat her dinner. She came back, took my to the sink to shampoo/rinse and put a toner in my hair. She left me there for another 55 minutes (super uncomfortable sitting with your head in a sink for 55 minutes lol) while she left to GO TO THE CAFE ACROSS THE STREET. What? She went to go buy cheesecake with her coworkers. She came back, ate her cheesecake, then came back to me. She washed my hair, blow dried it, and it was awful. My hair was grey and purple. Then she trimmed it, and screwed up the trimming around my face so much I ended up looking like I had a mullet. A grey and purple mullet. Yes. Anywho, I was polite about it but said I was unhappy and surprised by the result. She offered to try and fix it the next day and I declined and just asked to not be charged. They declined my request, and charged me almost twice the amount it said I'd be charged on their website ($113 on their website, and they charged $197). I went to Leedz Salon the next day and they fixed it. They're wizards. Please just go to Leedz instead and stay far away from this place.

Hair was cut at least four inches shorter than reference picture shown and agreed upon amount with…read morestylist. I showed the picture below to my stylist and we discussed "'mid chest length" I know it's just hair and will grow back but I am so disappointed and sad with the length of my hair.

Had a very relaxing facial and reflexology treatment-perfect bit of self-care. Owner is very…read moreknowledgeable and passionate about natural treatments, herbs & teas. If you are in the area, please make it a point to book an appointment- i promise you won't be disappointed. Bonus fact: her hubby works at the popcorn shoppe and her daughter runs Bumble Books...support the whole family!!

This place is gorgeous! A lot of work went in to the aesthetics of the place from the original…read moreflooring to the decor. I was greeted by my first name as soon as I walked in the door which immediately made me feel like I've been a client for years. She offered me water or to brew tea for me which I opted for some Chai with turmeric that was delicious. Lyn has a great personality and is all about the experience and making sure you're comfortable. This was my first time getting a Brazilian so I was nervous and of course uncomfortable with the exposure but again Lyn made the whole process as comfortable as she could. Recognizing that this was a very personal process for women and made sure to keep conversation through the whole process so my mind was focused on that and not being exposed. Pricing is great for the services provided and Lyn really went above and beyond! She's a great conversationalist which is awesome because I lack that skill so she was able to keep me talking and engaged. She is so kind and calming, definitely the type of lady you want to be sugaring your lady bits and then take her out for coffee or tea afterwards! Look forward to scheduling future appointments with her for sugaring as well as her business partner for facials!

To look and feel amazing is a priceless gift from the stylist to their customers. Thank you for…read morealways making me happy! I have challenging hair, and often stylists struggle with my medium weight but curly, long locks. I am so incredibly fortunate to have found Jenny through a referral from a friend. She genuinely cares about making her clients feel amazing. She makes me look and feel fabulous. I always get so many compliments on the quality, even from other stylists who do not work there!! She's helped me grow my hair even longer which was my personal goal. She's warm and friendly, always smiling and working hard. All of her stylists and staff are sweet and I really enjoy my self care time!

I have been going to Jenny at Salon Vici for over 10 years. Another family member of mine also sees…read moreJenny for all of her hair care. Jenny is very experienced and an expert at everything she does. She really listened to my request for a new hairstyle and explained what cut was possible for my type of hair. I really liked the cut. Jenny is also very kind and compassionate.

Milan is always top notch with their customer service and this location was no different, I did…read morefeel a little difference in terms of the going the extra mile but all in all they are always amazing. The procedure was as usual quick and easy. Establishment was clean and dity. All in all a good experience

This is a bit of a scam. You sign up and they say you can get treatment for life for when new…read morehairs pop up. But this isn't entirely true. They get to decide how long you wait between when those hairs grow back. They get to define what the boarders of your treatment area are. They will ask you your percent reduction and then tell you you've graduated, even with 20 hairs left. Maybe this works well for 20 year olds. But perimenopausal hair growth isn't linear and they treat everyone the same. Yes, I have hair reduction. But they get really skimpy on helping you after your initial work.

I have never been sugared before but have gotten many waxes before so I wasn't sure what to expect…read more This place is AMAZING! It's small and intimate and most importantly Tina is wonderful and knows what she's doing. She gets it done quick so you're not sitting there in pain and honestly it hurt SO much less than waxing and I've tried dozens of high end waxing places in different cities. She also uses all natural products that calm the skin and she gives you a hot towel after to soothe everything and let you clean up after. I always hated other places that leave sticky wax on your underwear. (TMI but I also came in with my Aunt Flow and Tina was so cool about it didn't even bat an eye). I highly recommend this place and she sells nice all natural products but doesn't push you into buying anything. I purchased one of the calming serums and am excited to try it. She also books online which is nice so you don't have to call to book an appointment. ALSO new customers get a 10% discount which I wasn't expecting so it's not too bad compared to other waxing places around the area and honestly is worth every penny. RUN DONT WALK TO COME HERE!

The first time I went she said "oops" and did the exact opposite of my request. The second time…read moreonly did half of my request. I just can't go back a 3rd time. She is efficient at sugaring but if she can't quit talking long enough to hear client requests then it is not worth it for me.

A friend of mine told me to come here to get my nails done. The first thing that put me off was…read morethat while my cuticles were being done, my nail tech was giving someone her lunch order. This made me feel like she was going to rush through my nails and make them look bad. Long story short, they completed my nails and I went home. The next day my white tips were brownish orange. It took multiple calls and emails before I finally got a hold of someone. It was the manager AND the manager's daughter. They ganged up and tried to say it was my fault and that they weren't going to refund me. They said the only thing they can do is to have me come in and they give me a free manicure. I researched the issue and the issue was with the gel they used. It was expired. I had to practically yell at them to give me a refund and eventually got it after about 3 months. This was the WORST customer service I could have received and I will never go there again.

I just had my hair colored for the second time at Hair FX. I love it! My stylist did a awesome job…read more I have been getting my hair cut there for about a year and always been happy. Several of my co workers go there also. I would recommend them.