Had them clean air ducts after moving into new place. Ryan was responsive late at night when I…read morerequested quote and scheduled for next morning. Christian explained everything, took before/after photos, and gave maintenance tips. Maybe slightly pricey but quality work. Ducts needed it badly based on what came out.

From the owner: Piedmont Duct Cleaning brings a breath of fresh air to Dallas homes and businesses with…read morecutting-edge air duct cleaning services that prioritize your family's health and comfort. Since 2015, this locally-owned company has revolutionized indoor air quality throughout the Dallas area, combining state-of-the-art equipment with genuine Texas hospitality. Manager Ryan Roberts leads a passionate team dedicated to removing dust, allergens, and contaminants from your HVAC system, ensuring every breath you take is cleaner and healthier. What sets Piedmont apart in the competitive Dallas market is their commitment to transparency and customer education. They don't just clean your ducts—they empower you with knowledge about your home's air quality while delivering exceptional results that speak for themselves. From residential duct cleaning to commercial HVAC maintenance, their comprehensive approach tackles everything from pet dander to construction debris. When Dallas residents choose Piedmont Duct Cleaning, they're not just hiring a service—they're investing in cleaner air that transforms their living space into a healthier haven.

Extremely disappointed with their customer service. Called and asked for an emergency service due…read moreto us being a part of their "bi-annual" service agreement and was told that didn't matter and we would have to wait till Monday. I asked why we paid for annual for emergency service and upkeep and was told that it didn't matter, we would still have to wait till Monday. I then asked to cancel the annual service agreement and they said "no problem, you're off" and hung up! I called back and asked to speak to a supervisor and they said one would call back, nothing. absolutely horrible.

I have had my HVAC system for about six months and got the message it was time for a filter change…read more I called and made the appt. for after Christmas. James and another person showed up on time and checked everything, changed the filter and rinsed off the unit. i could not be happier with this company. I recommend them to everyone. Debbie Plotz

I just had Aura Duct Care clean my dryer vent, and they exceeded all expectations! Ted arrived a…read morefew minutes before the agreed upon time (that's a first for me hiring a pro), explained the process clearly, and worked without cutting corners. After he finished, he showed me the before-and-after photos on his phone, and the difference was pretty self explanatory. My dryer was running fine before the service, but Ted cleaned the inside lint duct and filter anyways and I'm sure it will work better now. Just to give you some context of the work Ted did, he moved the dryer out of the way, vacuumed and cleaned the duct from inside and then vacuumed and cleaned the dryer pipe from the outside, a lot of work for a fair price. If you're looking for reliable, high-quality service, I highly recommend Aura Duct Care and Ted.

My parents' house needed full maintenance and I was struggling when it came to ducts, because most…read moreHVAC companies don't offer cleaning services. My friend used Aura Duct Care recently and suggested me to get these guys as they are real professionals and know what they do. I contacted Aura Duct Care via Yelp and ask them for their rates. Arial responded within a few minutes and explained everything in one message ( not like other companies saying "we need to take a look first", "depends on condition", "take pictures for us" etc.). They have affordable and competitive rates, they don't charge you those fake fees like "second floor fee", "apartment complex fee", "big furnace fee". I called them next day and scheduled an appointment. On the day of my appointment Eddy and Akyl showed up on time wearing masks, gloves and shoe covers (still COVID times). Also they had sent a text message saying they were on the way and their ETA. They had big professional equipment to clean our ducts. First they checked our ducts and told us what kind of brush they would use so it won't damage the ducts. It took them only 2-3 hours to finish the job, because they knew what they were doing and they were working nonstop. After the job they made sure everything is left clean and neat. I loved the service by Aura Duct Care, because: -they have professional equipment -they make sure to do a cleaning the right way -they don't leave dust and dirt after the job -nice and friendly technicians -easy to reach the office to discuss the job -affordable prices I highly recommend this company if you need to get air duct cleaning, dryer vent cleaning, appliance repair. I got following jobs done: full house ducts cleaning, furnace cleaning, air ducts disinfection, dryer vent cleaning, dryer and washer maintenance

I had Willard put in my Trane HVAC system a few years back. They had great service and quality…read more Now they do plumbing and electrical. I'm part of their Shield Membership, so I called them for a plumbing leak that I found this afternoon. Here's the good: they were able to come out quickly, same day to fix the leak. I used to fix these leaks when they'd occur under my 60+ year old pier and beam house, but I'm tired of crawling around under the house, so I asked Willard out for this repair and a quote to replace all the old copper pipes under the house. I described in detail the leak and its location (the leak was within a foot of the crawlspace scuttle-hole for easy access). I explained that the leak was under the ground, possibly 6"-12" deep. The technician, Brian Cisco, arrived, saw a Shark-bite fitting at the ground level and immediately assumed it was the culprit. I told him the leak was likely underground because of the way the water was pooling and the lack of seeing any water emanating from the fitting. Anyway, he said he'd fix the leak and quoted me $617. I was a little taken aback at the price, but everything costs more these days and I'm tired of crawling under the house. Fast-forward four hours and two attempted sweat fittings that both leaked after install and he installed press fittings. NBD. Whatever works. But, when he "fixed" what he thought was the leak he discovered the real leak about 8" under the fitting he just fixed and said it would be closer to $2,000 to fix it now. I'm livid at this point. I asked for a repair that would require a little bit of excavation, I told him exactly where the leak was and that it would require the excavation. The fact that he couldn't sweat a joint should have told me everything I needed to know. So, bottom line: I paid Willard $617 to dig a hole to find a leak that I will now have to repair myself. The ridiculous thing is that this took over 4 hours to get to this point. This was an EASY repair. I'm NOT happy. What's frustrating is that his $617 quote included a 24" deep excavation to repair the leak. So, my question to Willard is: if he thought the only leak was a fitting at ground-level, why include a 24" deep excavation on my invoice? (BTW, the actual excavation was less than 10" deep and he left the leak without fixing it unless I ponied up $2000!) Take a look at the photo below. To give you an idea of how easy this repair is I took this photo from the closet in my bedroom - easy access. Update: Willard sent out a new technician, Charles Gandy, to solve the problem this morning...hopefully it gets resolved, but this has not been an enjoyable experience. Charles Gandy was able to fix the leak and actually went above and beyond by adding a shut-off valve just in case another leak occurred down the line. Thank you Charles for making this right.

The employees are incredibly rude and condescending. They are working on an apartment next door and…read morehave been parking in our private spots and blocking the alley every day for a week. We ask them daily not to park in our spaces or block our cars, and we only get rude responses. When we ask them to move so we can park or leave, they are not responsive or helpful. They have also shut off the water to our building five times, even after the city put up signs telling them not to touch it. The City of Dallas confirmed they do not have a permit to turn off the water at the property they are working on, and they have still done it two more times. One employee even admitted he did it by accident, so they clearly do not know what they are doing. When we said we would call a towing company if they kept parking here, the supervisor laughed, said good luck, and started yelling and mocking us. The 311 operator heard everything and dispatched someone, which finally made them leave for the day, at 6 pm. Do not give them your business. They are rude, unprofessional, and doing work without a permit.

Great service; very attentive and fast to respond. Will definitely use them again. Joe the owner,…read morewas really nice and took great care of us. Carpets came out terrific! Not soggy, wet, smelling like wet dog hair either. Recommend!

i was totally ripped off. $1840 for duct cleaning ??? i had duct cleaning done in graham, texas…read more they charged $900. they went through every duct and took the vesnts down and cleaned them. then went through the major vent from the unit and cleaned. it took hours for them to be done. texas clean air was done done in less than an hour. they wiped the vents and went through the major unit. i have talked to other people that said their air duct cleaners did take all the vents down cleaned them and cleaned every duct connected to the major duct. i was totally ripped off !! don't let them rip you off !!

Review Part 1. Let's begin at the beginning . I bought the house while stationed at Ft Hood and…read morenever had the time to address the air conditioning due to all of the deployments. There were 4 AC companies that gave me quotes. A1 Air not only was the highest of all the quotes but stated that all of the unnecessary work that they did quote was code and had to be performed such as installing a French drain , and when asked about an incentive from Oncor , the sales woman's stated quote ," Oncor has no money to give away for any incentives...HA HA." All of the companies gave quotes for a 2.5 ton and the 16 or above seer system with and with out heat pumps along with WiFi capable thermostats. A1 Air 8700.00 with 18 month zero % financing . Chapman Air, 7700.00 no zero % financing . Willard Air 7500.00 18 month zero % financing . Forney Air 60 month zero % financing, Oncor incentive used towards price of the unit , and the final price was under the lowest I was quoted by the other ac companies. The 34 year old ac system in my house was completely removed and replaced with a shiny new system along with new electrical boxes and wiring 10 year warrant on parts and 3 year warranty on labor which was way better that the other companies . Communication between the owner Richard and his techs and office was the easiest I've ever had with any company . Any issues I may have had with anything was quickly resolved . So far the service works great and no issues as of yet and really do not expect any. I have recommended this company since the first hour that they started installing my new AC unit. The part 2 of this review will be after the long hot summer of 2019 to report back how the new AC service has worked . 06/30/2020 Review Part 2 On June 17th 2020 our A/C started blowing hot air. Being I decided to see if it was a fluke and let it run for a day or so just to see if it was the heat or actually the the A/C. Well , it never got cold. So on the 19th we called Forney Air and scheduled the appointment. At 3pm a technician arrived and discovered a cool element in the attic malfunctioned , which is rare for that unit. The technician was able to get a new part ordered from a near by supplier and was also able to get that part same day . Forney Air Owner Richard and a platoon of technicians arrived with the new part and quickly installed and performed diagnostics on the entire system. All of this including the inspection and replacement took maybe all of 3 hours and was covered under the warranty. The efficiency and professionalism of Forney Air has still not wavered. Support your local business like Forney Air . You will not regret it.

After the review hit the owner of the company came out and fixed everything ... no more duct tape…read moreand I have been very satisfied with everything I just hate that it was a bad review that fixed the problems ... but they are fixed and I am very pleased that it was taken care of today ... thank you Richard First review ... Very disappointed with the service I have received... I had a new ac unit put in a couple months ago a very nice upgraded 2 stage system ... the owner Richard came out and was very nice let me know what my options were and seemed Very thorough and knowledgeable while selling the unit that is really the reason I went with his company ... come install day 2 guys came out and put the unit in they seem to have had some trouble getting the unit in the ac closet they took the thing apart and installed in piece by piece ... but once again they know what they are doing I really do not ... the first day before they even leave I notice that the system is really loud they dont seem to think anything of it after testing it out and such I give it a couple days then decide to call it takes 2 calls to get a call back and have them check it out they come out and yes there was a problem a zip tie was In the fan making it like a card in the spokes of a bike tire ... a couple weeks later I open the ac closet and it is like a freezer in there I have more ac in that closet them my whole house it seems and I notice that the unit has black duct tape all over it so I call them again it once again takes 2 calls to get a response...they send out the same guy that installed it he is very nice but he comes out and duct tapes it more and tells me that these (top of the line) American standard dont always have there seals and gaskets in them or just dont fit right ... the problem is still going on I can leave that door open to help cool the house I guess ... so I have been calling the owner for over a week now and i can not get a return call at all !!! I wanted to have him come out and check it as it being duct taped together doesnt seem like it's a good unit that i just paid high dollar for plus the filter that I will need to change is behind the drain pipes and seems impossible to get it out to change it ... that nice 3 year warranty doesnt seem that great if they won't return there calls at all!!!! Good luck if you use these guys!!! I will now be calling a reputable ac company to came out and fix it or reinstall it correctly I guess !!!

Jakob M quickly fixed my issue and made sure I have a video of the repair to show the new…read morehomeowners. We love Copeland home services and hope they can still help us out in our home in Ben Wheeler, Texas.

Santiago, Tyler,Alex,Eloy, Bryant,and Sam! These young men did a fantastic job on my new…read moreinstallation of heat pump/AC unit and all new duct work plus a surge protector! Give them a call

We had our carpet cleaned today and Kevin Hernandez did a awesome job. We have an 80lb furball with…read moremuddy feet that sheds like crazy and our carpet looks brand new as it did a year ago when we moved in. Very professional, personable, and fast. We will definitely continue to use them.

I never do this but I just cant stand by and let this happen to someone else. I have used Joshua's…read moreCarpet Cleaning multiple times. The 1st time was awesome. 2nd time they where an hour late but still fabulous service and now this time they where 2 hours late and didn't communicate to me that they would be late until I said something. And then said that he had a lot on his plate??? Like are you kidding me. This is your business and this is not how you run a business. And then not even overing to Make It Right or doing any compensation??? I wasn't asking for anything for free and i still payed for my service but don't tell me you have a lot on your plate. We ALL HAVE STUFF ON OUR PLATES!!! Communication is my BIGGEST pet peeve. I get it life happens just tell me!!! So if you want someone who doesn't communicate and is late constantly then hire him.