I cancelled my gold plan but still received an invoice a month later. Repeated calls to the number…read morefailed to speak with an agent ...no email address so I will try another day. Due to the automatic AI you can end up going in circles. Very frustrating

Great company to deal with! They replaced my Moms AC and were clean, professional and made her feel…read morevery comfortable with the whole process. They even took the time to repair the ductwork from her furnace install done by another company a few years earlier. I would recommend them to anyone!

Efficient, friendly service, diagnosed and repaired the issue quickly. Cost was reasonable and…read moremaintenance tips were appreciated!

Very professional service. I will definitely use this company again. Thank you to people who…read moreprovided previous reviews

We were very pleased with the economical Duct cleaning service provided by Fresh Air Solutions. The…read moremen were prompt, efficient and thoughtful (removing shoes). We highly recommend them.

La version française suit:…read more I give 4 stars only because of a schedule problem even if the company owner was transparent enough to let me know that they employ a marketing company and schedule availability disparities can appear in the service because of that so basically the marketing company told me 9 am and the owner 1 pm at the same day of the appointment... Not a big biggie to me since I'm teleworking but also not perfect as I was prepared to receive the service at 9am. By the way the reason to use the marketing company is so that he can focus more on the work which is an expert at which to me makes total sense ecen if it means potential problems like the schedule. The marketing company wrote messages to me back in French even do they are an English speaking company so props to them for that. The technicians were English only soit was good that I'm French and English bilingual but I tought that I would receive the service in French because I received messages in French. To put it mildly it wouldn't have been a nearly as good service if I couldn't understand English since I wouldn't have been able tp understand what was being done and the recommandations. I received what I felt and still feel were good recommendations from the owner and it wasn't to upsell me just to advise me like an expert should do. He sold me 2 different types of filters. One for the humidifier and the other for the furnace. I dont really know if 75$ for the humidifier filter was upselling and a good thing to have replaced but the old one seemed dirty. He showed me the price of the furnace filter on Amazon and sold it to me about 40% cheaper which boosted my trust. It was also the less expensive service fee that I've been quoted between 4 different company. Their was two multi-etnical technicians which is the small company per the owner. One mentor and one apprentice #blaklivesmatter! In any case, they got my second appoinment in 2 years and its going to cost half the price because of everything that he did on that appointment! _____________________________________________________ Je donne 4 étoiles uniquement en raison d'un problème d'horaire, même si le propriétaire de l'entreprise était suffisamment transparent pour me faire savoir qu'il emploie une entreprise de marketing et que des disparités de disponibilité d'horaire peuvent apparaître dans le service à cause de cela, donc en gros, la société de marketing m'a dit à 9 heures et le propriétaire 13h le jour même du rendez-vous ... Ce n'est pas un gros problème pour moi puisque je télétravaille mais pas parfait car j'étais prêt à recevoir le service à 9h. La prochaine fois je saurai qu'il y aura ce risque. Soit dit en passant, le propriétaire m'a expliqué que la raison d'utiliser la société de marketing est pour qu'il puisse se concentrer davantage sur le travail dans lequel il est un expert. pour moi, c'est tout à fait logique même si cela signifie des problèmes potentiels comme l'horaire qui peu être différente entre les 2 compagnis. La société de marketing m'a écrit des messages en français, même si elle est une entreprise anglophone, alors c'est quand même bien pour l'effort. Les techniciens étaient anglais seulement alors c'était bien que je sois bilingue français et anglais mais je pensais que je recevrais le service en français car je recevais des messages en français. Pour le dire légèrement, cela n'aurait pas été un bon service si je ne comprenais pas l'anglais car je n'aurais pas pu comprendre ce qui se faisait et les recommandations. J'ai reçu ce que je ressent et ressentais être logiquement de bonnes recommandations du propriétaire et que ce n'était pas pour me vendre mais simplement pour me conseiller comme un expert devrait le faire. Il m'a vendu 2 types de filtres différents. Un pour l'humidificateur et l'autre pour la fournaise. Je ne sais pas vraiment si 75 $ pour le filtre de l'humidificateur était une vente exessivement cher et une bonne chose à avoir remplacé mais l'ancien semblait sale. Il m'a montré le prix du filtre de la fournaise de la fournaise sur Amazon et me l'a vendu environ 40% moins cher, ce qui a renforcé ma confiance. Ce sont aussi les frais de service les moins chers que j'ai reçu entre 4 entreprises différentes. Il y avait deux techniciens multi-etniques qui forme la petite entreprise. Un mentor et un apprenti #blaklivesmatter! En tout cas, ils ont obtenu mon deuxième rendez-vous en 2 ans et ça va coûter la moitié du prix à cause de tout ce qu'il a fait lors de ce rendez-vous qui ne devra pas tout être refait!

Even though they are based out of Ottawa, they came to one of my homes in Petawawa to do work on my…read moretoilet that they perform warranty work for. They arrived on the time we scheduled and did the work quickly. Very happy.

I called Candor plumbing with request to change 2 shut off valves in my condo and the owner give me…read moreprice over the phone of $75 plus tax witch equivalents 1 hour labor. I agreed and on the scheduled date i took day of work and waited for them but they never showed up to do the job . I called their office and the owner told me he FORGOT to call me back and cancel my appointment . Well I lost one day of work !!!!!!!! Ok hi give me date for following week and they show up and did the job in 20 min and now I received invoice for $186.24 , they charge me for 1.5 hours labor or $112.50 instead as i have been told $75 and they charge me 52.31 for 2 parts that cost $5 each .I refuse to pay this double pricing and called to complain but the owner is very rude and threaten me that he will send me to collection agency . STAY AWAY from this crooks

Their local number uses an AI call answering service that is quite useless. Every other minute it…read moreassumes quiet on the line means you've hung up and asks you to confirm you are on the line. After a few cycles of this it tries to get you to leave a message after the tone but there is no tone. Leaving the message just triggered the AI service to loop back to asking if I was still on the line. I hung up. I've used Mr. Rooter before and the actual plumbers were good but it's not worth the hassle to try and call to book service, especially if it's an emergency.

I have used Mr. Rooter services many times. This time I needed general plumbing around the kitchen…read moresink. Greg S arrived on time, explained everything clearly, and provided a quote that was acceptible. He was professional and courteous. The service exceeded my expectations. I would absolutely recommend them to friends and family.

thank you Kaitly, an amazing technician from Francis, who fixed our AC unit quickly and also for…read morecoming so quickly. We appreciate the service and price was half of what competitors were estimating over the phone. would recommend Francis for great service and honest pricing!

TL;DR/The Short Version: Great experience. Had a gas fitter…read morecome and cap our gas line and an electrician come to set up a 240V outlet when we switched from a gas range to an electric one. The Long Version: When my husband and I bought our house, it came with a gas range. Having grown up with electric, I was really hesitant to keep it and wanted to switch to electric, but I eventually got used to it and we kept it. Not too long ago, the oven bit the dust and stopped working. The elements still worked but I need my oven! So at this point we decided to switch to electric. We needed someone to cap the gas line and install a 240V outlet for the new range. Francis Home Environment was great because they offered both services. We had 2 different technicians of course, but they were both from the same company who coordinated their work. My husband dealt with the technicians and I got to benefit from the results, lol. Terry came in the morning to cap the gas line. He was great. He checked the line in the basement too. Then David came in the afternoon to do the electrical work. He pointed out that the previous owners did not do some electrical work properly and we had live wires just taped up behind our range. We could have gotten electrocuted all these years! Omg! David fixed things up and now we have a new 240V outlet and no live wires just hanging out with their ends taped. Both technicians were courteous, professional and efficient. I liked that they came during their scheduled time window and my husband got a text when they were on their way and he could track their location on his phone. They wore shoe covers in the house as not to dirty the floors. Their price was on the higher end, but we were happy with the whole process from start to finish. We would happily recommend Francis Home Environment. (217)

We have been using Ericka's Heating and Cooling for years for all of our HVAC needs, from furnace…read moremaintenance, gas fireplace cleaning and tune up and AC unit replacement. Phenomenal work ethic, communication and honesty and always a very fair price. Highly recommended.

Ericka's heating cooling and appliances. I have been a loyal customer since she install my furnace…read morealmost 10 years ago. She has since installed my water heater, humidifier, repaired my washer, installed a gas line for my bbq and stove, maintained my furnace and my 20 year old air conditioner. She is honest and prices are good. I call her because she doesn't try and sell me things I don't need. Muchas gracias.

We had Shayne and his crew install our gas fireplace. They gave us excellent service. We are very…read moresatisfied with their work. That is why we have decided to go with them for the cleaning of our furnace and other fireplace. People like them contribute enormously to your company and hope they are well compensated this Christmas .

Used their roofing service - good quality, free estimates…read more- higher prices - careful setup but not always clean - don't appear to lay down any tarp to catch nails/debris - estimated the job could be done in two days, ended up taking 3 days with break for rain - would have been possible to finish in two days if they had assigned more workers and taken job a bit more seriously the first day