I've tried both our personal accounts in my office account through BankHomeTown for years. They are…read morethe best bank I've ever dealt with and any of the negative reviews from the people posting on this page are whiny and malignant.

Worst bank I've ever done business with. The tellers are clueless and unfriendly. I keep getting an…read moreunknown "error" message when I attempt to sign into my online account. Not recommended.

If you want a totally incompetent bank that can't even pay for an atm so you can deposit on their…read moreproperty then this is your bank. Want your bills paid whenever they feel like it then you've found your place! Want them to send bills you have paid to vendors to you? Yup they do that too! If you are looking to waste half your day to talk to a rude and useless customer service person then you found your people. They are #1 at not being able to do what banks have done for 25 years. Don't waste your time, breathe or money with this horrible bank.

I have been approved for a line of credit after building a relationship with Putnam bank for over 4…read moreyears. I talked with Rose and Leanne Kiltagarn? at the main branch today. I was over talked, spoken too in a condescending manor and have had a very dissatisfying experience. I am hence closing my checking account with an $5000 balance, my direct deposit of my full salary and my retirement plan with deposits of $2500 a month. This is the worst customer service I have ever been subjected too. Vincent Brike

I worked with Lorraine Bandoni for my recent home purchase. What a pleasure. She is knowledgable,…read morepleasant, attentive and always available when we wanted to look at a house. She helped us through the whole process from search to closing. We found a great home and are really grateful for her help!!

From the owner: CrossRoads Real Estate Group has always been dedicated to the needs of the consumer and providing…read moreexcellent personal service tailored to the needs of each individual. CrossRoads is licensed in RI, CT and MA and is a member of their Multiple Listing Services. With 35+ experienced associates, living in all 3 states, CrossRoads has the expertise to represent our clients with residential, multi-family, land and commercial properties.

As first time homebuyers, BUYER BEWARE! This place is not honest, forthcoming, or transparent…read more Pushy to get you to sign on to their recommended services, which in turn were clearly not knowledgeable regarding our specific situation. Horrible experience where we were misled, entered into a "VIP Buyer agreement" that was ANYTHING but "VIP", worked with a lender who was recommended and kind but also pushy, we informed everyone from the start we had some taxes to file for my husband's business, and were informed only after we were under contract that we did not meet eligibility requirements to qualify for the RI first time down payment assistance loan in time for our closing due to our IRS payment plan timeline! (FYI- their preferred lender might not explain to you until its TOO LATE that you need 3mos of IRS payments to qualify for this down payment assistance!) Received a verbal extension from seller to extend closing for a week, which we took and decided to eat it on our down payment assistance loan just to get into this property. Turns out no one kept up communication from the seller, who flew in for closing, and they never actually signed the extension. We signed a termination to protect our deposit at 9:30am on a Thursday. Asked for and received NO updates until a text message at nearly THREE AM the following Sunday informing us that the seller had indeed backed out, and signed their own termination of contract?! On the same Thursday we signed ours, at 3:30 PM?! And they had had "no updates" for us for DAYS?! Selling AND buying agents are colleagues at this same agency, yet communication was abhorrent. Complete lack of understanding the urgency of such matters. Thank god we got our deposit and our "VIP" buyer payment for a total of 4k back- that was the ONLY positive to come out of this experience. Never again!!

Sharing our experience in hopes it may help someone else…read more We met with a realtor from the Nathan Clark team to discuss selling our home. The meeting had a very "timeshare-like" feel (highly showy, PowerPoint-driven, and with noticeable pressure to get a yes before leaving). We were told we would be lucky to sell our home for $499,000, and when we shared that we were hoping for a higher price, our expectations were dismissed in a way that felt discouraging and unprofessional. Feeling unsure, we decided to get a second opinion. Long story short, with a different realtor our home was listed for two weeks and sold for over $50,000 more than the price we were quoted by the Nathan Clark team. Afterward, we did more research into the company, which further reassured us that getting a second opinion was the right choice. I would strongly encourage anyone selling their home to explore multiple perspectives before committing.

Tracy and her team listened to what we were looking for, and helped us efficiently navigate the…read moremarkets around Boston to purchase our first home. Loved the sharp, efficient communication! We signed our first single family house after touring 25+ properties with John Mahoney, a member of Tracy's team who's very knowledgeable and responsive.

Tracy came late into a sales process, and ensured that we met the seller…read morerequirements to get an accepted offer. She gave us advice that ensured we made a successful offer. Without her advice the sale would not have occurred. Tracy is a really good buyer's agent.

UPDATED MONDAY, JUNE 20, 2022…read more I recently had a profoundly negative experience with this agency (specifically, agent Kayla Pierce). After writing a detailed, factual, and thoughtfully opinionated review of my notably awful experience, I received a cease and desist letter. Due to my experience, and their apparently innate inability to internalize public feedback, I cannot warn you enough to steer abundantly clear from working with them.

Very disappointed in how they handled my first home purchase. Did not advocate for me and helped…read moreruin a moment that should've been joyous. Will never be using this agency again and telling others of my awful experience.