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    1st Call Restoration

    4.6 (9 reviews)
    Open Open 24 hours

    Services - 1st Call Restoration

    Biohazard cleanup

    Damage restoration

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    2 years ago

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    Paul H.

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    2 years ago

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    4 years ago

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    Paul H.

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    3 years ago

    Great team of people in both the Gun Barrel City & Tyler locations.

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    Paul H.

    1st Call Restoration thanks you Timber Bay!

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    3 years ago

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    6 years ago

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    6 years ago

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    9 years ago

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    10 years ago

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    Ask the Community - 1st Call Restoration

    Parks Home Construction

    Parks Home Construction

    (2 reviews)

    Our house burned on August 4, 2018. Our neighbor's house caught fire and the strong winds caught…read moreour house on fire. It was a total loss. Parks Construction had built our house less than 5 years before the fire. We were devastated. We called James, and he worked with us to rebuild. We were back in our new house in about 4 months from the day they put up the first piece of framing !!! We were very pleased with the workmanship yet again. It was a pleasure to work with the Parks team. Nelson, Reid, Danielle and all the contractors were fantastic. Any issues that arose were quickly resolved. We are so happy to be back home and James and team made it happen.

    Shout out to Parks LLC and our beautiful home! We started this process over 3 years ago and this…read morecompany was patient and understanding in our timeline and honored our original agreed on price. James Parks was so professional in his presentation to us as far as what he provides as a builder. He was upfront with pricing and construction. Danielle, our front lady who we love, was amazing and took great care of us. But truly, the Oscar goes to Reid T., our foreman, who was so patient and guided us through some severe design flaws via the architect (another Yelp for another day (Blue Line Design..NO.) Nobody anticipated these flaws based on the fact that these are professional architects (or are they?) but Reid caught them every time. He reassured us that the awkward wall upstairs could be remedied He was empathetic and corrected several cabinet issues for us. He was never pushy but such bold, albeit, minor suggestions that made the world of difference in our house. He took minor design flaws and rocked them into full blown made for TV interior design show specials. We are blessed to be living in such a beautiful house and thankful to Reid who was so genuine and purposeful with all our questions and always had a solution. We are not design magnets and his suggestions were so welcome and helpful. We loved his approach to the home building process as it seemed as if he were sincere in building it for his own family...a place that truly was a home. Parks is a great company. Danielle is great, James is awesome, but the cape goes to Reid. Thanks so much for our forever most beautiful home.

    Lakeshore Marine Construction

    Lakeshore Marine Construction

    (2 reviews)

    Be aware of C-Tech Construction (Brian Roberts). This company was contracted in Nov of 2018 to…read morereplace a retaining wall and a boat dock in Tool, TX. Payments were made per the proposed schedule on time, and only one more payment is left to go. The job was expected to be completed in April of 2019. And then the outlook date kept on changing. The last outlook date is by Thanksgiving of 2019 which is not going to happen. Contractor claims that there's only 3 more weeks to complete the job. Problem is to get the contractor to show up even for a full week. The company is not dependable or reliable. For weeks I'd try to communicate with the owner Brian Roberts with no success. When I finally heard from him, there was always an excuse (weather, rain, no worker, etc). I'm still hoping that this is not one of those things that will need to be resolved in court. I'm also considering filing a complaint with TRWD. Below is a partial list of issues and things to do. 1- A small portion of the retaining wall still needs to be repaired because it doesn't retain the dirt and required backfilling. 2- The dock is still missing two lifts, the aluminum decking and rails in the upper deck, electrical work, wood staining and closet painting, etc. 3- The old lifts and some old material is still sitting in the backyard. I don't recommend. Stay away or just pay for job completed if you're already in contract with them. Don't pay for any expensive material up front unless you have a way to buy it yourself and can get a copy of the invoice.

    We used Lakeshore Marine (a.k.a. Brian Roberts Marine & Roberts Construction Co) to build a pier…read morefor our lake house at Cedar Creek and to replace a very old seawall. The completion of the pier and the seawall was at best a very bumpy process. Brian doesn't appear to supervise his team well and as a result, many basic mistakes were made along the way. Including the pier being installed crooked, and I don't mean slightly crooked... Extremely crooked! The metal grate was installed upside down. Even I, who am by no means any type of pier/boat house expert, could tell that it wasn't installed correctly. The pier light had to be repaired/replaced 3 times. And to top it off, he oversaw the installation of the sidewalk cap on the seawall as well as a sidewalk to the house. The sidewalk to the house cracked just a few months after being installed and after contacting Brian for repairs for over a year now, no repairs have been made even though Brian has committed to getting the repairs done on several occasions. Brian makes promises he does not keep. We've given him numerous chances to make this right over the course of the last year... all to no avail. Therefore I DO NOT recommend Lakeshore Marine (Brian Roberts Marine; Roberts Construction Co) to anyone interested in building a residential boathouse, pier or seawall. He is not reliable or trustworthy. I don't like posting negative reviews but I feel that I must warn others to avoid Lakeshore Marine (Brian Roberts Marine).

    Tom & Son's Construction Painting & Remodeling

    Tom & Son's Construction Painting & Remodeling

    (2 reviews)

    They painted my house in June 2019. I am not giving this rating because of poor workmanship. I am…read moregiving this rating because Tom said he would come back to my house to touch up spots that were not right and never came back. I contacted him by phone and text at least 3 times and each time he said he would come by.. never to appear. What upsets me the most is I paid him immediately upon completion of the job since he and his workers were trying to quit early for the weekend. I took him to a new job at my neighbors which he completed the next week while knowing he had work to do on my house, but did not have the time or courtesy to come back to my house then or ever. You must be sure that you are satisfied with all the work before paying him. You probably will not see him again if the work needing done is small.

    I'm sure this company does a great job in & around Mabank, where they are based. I called them to…read morecome to my home in Athens for an estimate, which at least was free. The guy who came to my house for the estimate had to call & get verbal directions to my house, because the GPS in his phone "quit working". Not very professional, in my opinion... The jobs I needed were for painting my stair banister & some saloon doors (both inside). I also needed some steps painted on my back porch (outside, but at the time I forgot to include that part of the request). For the inside jobs, he was going to charge me $200. At least he also didn't ask for any money up front. But he kinda had this "don't call us we'll call you" attitude. Of course he never called me back. I eventually paid a more local person $300 for all 3 jobs, including repainting the entire back porch to match the newly-painted steps. (Which he said was only a $50 difference from just the steps.) This guy took my banister & saloon doors to paint at his workshop, but brought them back, reinstalled them, painted the porch steps, & repainted the rest of the porch all in one morning (barely 2-3 hours by himself). He (Stephan Almond 903-752-4259) did a much better & more professional job than Tom & Sons, both with the estimate & with the actual job. I would use his services again rather than Tom & Sons.

    1st Call Restoration - damagerestoration - Updated May 2026

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